The Hotel Diva, a Personality Hotel, sits in the heart of Union Square with all the excitement of San Francisco"s finest shops, theaters, art galleries, restaurants and nightlife right outside the door. Fresh from a $2 million renovation, Personality Hotels selected ATRIO Guest Experience Management System as their hotel management system to exploit the latest advances in hospitality technology to achieve the operational, service and financial goals they seek.
Watch the ATRIO: Hotel Diva Case Study to see how Personality Hotels moved their hospitality operation to ATRIO, to a new user experience, to the cloud. "ATRIO is a product that is very intuitive. I had a new staff member that started and basically showed her once how to make a reservation. And it was so intuitive that was all the training she needed," commented Stuart Harless, Director Revenue and Reservations, Personality Hotels. The ATRIO platform represents the most significant technology development to occur in the global hospitality industry in the last 25 years. The guiding pillars of ATRIO include the industry"s only platform purpose-built for true cloud computing, a highly innovative user experience, modular design, and the use of an Enterprise Service Bus. Overlaying ATRIO rests PAR Springer-Miller"s ongoing commitment to guest-centricity. Among many other benefits, true cloud computing and the "zero training" goal of the user experience brought significant financial benefit to Personality Hotels Watch the video case study to learn more about the Hotel Diva.
Founded in 1982 by pioneer Yvonne Lembi-Detert, Personality Hotels is San Francisco"s first boutique hotel company. Celebrating individualism, each distinctive Personality Hotel offers comfort and outstanding service infused with inventive, forward-thinking style and amenities. Personality Hotels is an affiliate of Engage Hospitality, the management company of its four eclectic San Francisco boutique properties: SEXY Hotel Diva, GRAND Kensington Park Hotel, AUTHENTIC Hotel Union Square and TIMELESS Steinhart Hotel, and one in Monterey: SERENE Mariposa Inn & Suites. From a sleek urban abode in the center of it all to a relaxing seaside escape, Personality Hotels can oblige.
Contact
Michelle Young
VP Sales and Marketing
Phone: (773) 294-9483
Email: michelle_young@springermiller.com
Organization
Springer-Miller Systems
https://www.springermiller.com/
Po Box 1547
USA
- Stowe, VT 05672
Phone: 4804320455
Email: diana_hernandez@springermiller.com
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