The owners of the multi award winning Mama Shelter Paris opened their second concept in Marseille on 13th April 2012. The new 127 room property is located in the city centre near the Cours Julien district, an area known for urban art, concert halls, young designers and sunny terraces. Mama Shelter Marseille also boasts a 132 seat Mediterranean restaurant and 60 seat outside terrace serving a range of culinary dishes by French celebrity chef Alain Senderens.
Created by the Trigano family (co-founders of Club Med) and French philosopher Cyril Aouizerate, Mama Shelter was designed by Philippe Starck, who created the Royalton in New York, St. Martins Lane in London, the Delano in Miami Beach and numerous other successful hotels and restaurants. Xn has supplied protel’s Multi Property Edition Property Management System to both Paris and Marseilles which allows Mama Shelter to benefit from the efficiencies of centralising key functions such as reservations and finance. Xn Hotel Systems is providing hosting services for all the applications being supplied to Mama ( including the protel PMS and Mama’s new ACOM accounting system ) from its new UK data centre , negating the need for costly hardware and skilled technical resources at each individual hotel . As a VISP provider, Xn Hotel, Systems has also been contracted to provide an MPLS network between the Mama Shelter properties, Mama HQ and Xn’s Data Centres. For the management of its food and beverage outlets, Xn dotPOS was selected by Mama Shelter as its centralised EPoS solution for the benefits provided by its flexible functionality plus the ability to provide centralised reporting, trading alerts and data management via an online portal. Soon to be launched is the next generation of Mama Shelter’s online web booking system developed by Xn globalRES, which will bring a number of new and exciting features inspired by Mama Shelter’s ingenuity and forward thinking. Xn Business Intelligence is the latest addition to the range of solutions provided by Xn Hotel Systems, which Mama Shelter is implementing to provide online centralised KPI dashboard reporting and management analysis. Data is extracted and consolidated from multiple sources including protel PMS, Xn dotPOS, Xn globalRES and ACOM back office solution to provide a truly holistic view of the group’s performance. Jérémie Trigano of Mama Shelter says of the Xn Hotel Systems relationship:
“Xn Hotel Systems is developing customised, cutting edge, user friendly tools so that our operational staff can focus on guest satisfaction, our off-site management teams can easily access real-time financial information and, most importantly, so that our guests can enjoy a unique online experience. In addition to these great products, Xn's 24/7 customer service is unparalleled in the industry, providing continuous support thanks to a worldwide team of friendly professionals.”
Contact
Alan O’Riordan
Managing Director – UK & Europe
Phone: 07833 250806
Email: alan.oriordan@xnprotel.com
Organization
Xn protel Systems
https://www.xnprotel.com/
Unit 6 / E2 Boundary Court, Warke Flatt, Willow Farm Business Park,
Castle Donington, Derby, DE74 2NN
United Kingdom
Phone: 44 333 006 6271
Email: marketing@xnprotel.com
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