Dynamic is the right way to describe Ascenture Hotel Group’s growth in the hospitality industry. Since its founding as a hotel management company in 2003, Ascenture has evolved into a full-scale development firm with 10 properties in five states and more on the horizon, including a five-star resort in the Dominican Republic. Ascenture also offers a special assets and receivership division it formed to work with lenders on their distressed assets. Ascenture’s capability with property acquisition and development services, new construction, and a portfolio that includes both independent boutique and franchised hotels makes it a “one-stop lodging resource." Ascenture’s balanced focus on quality and bottom line performance management landed the enterprise on Hotel Business’ list of the top 100 management companies for 2010 based on rooms and revenues. “We have a simple philosophy," explains Joseph C. Moffa, Ascenture president. “The guest comes first and our staffs are treated with recognition and respect. And we keep our investors’ profitability goals always in view." Profitability in the cross hairs The smartest owners in the hotel business Moffa embodies the same passion and dynamism that define his company. He started his career at age 12 as a “food and beverage specialist" (e.g., dishwasher) for his family’s restaurant business. He went on to fulfill his dream of becoming a chef, then moved up through the ranks of hospitality management, eventually forming his own hotel management company. Moffa built a team with a well earned reputation for delivering meticulous, hands-on management services. Profitvue also enables his management team to monitor property performance while they are traveling, explains Lisa Zifer Ascenture’s director of operations. “Aptech makes our company and its services portable. We access data remotely using Aptech’s Webvue internet communication platform. I travel frequently and monitor operations by having Profitvue reports emailed to me so I am always in touch with our properties. We create each property’s budget at the beginning of the year and manage it through a detailed reporting process. My CFO focuses on daily property profitability and we operate our budget to the penny. Our partners value us because they see we are not a passive management company." Streamlined operations; inspiring incentives
To meet investor expectations and track profitability targets, Moffa relies on Profitvue enterprise accounting and financial planning software from Aptech Computer Systems to calculate and communicate crucial business data on his assets data each day. Ascenture’s brands include some of the biggest names in the business including Hilton, Holiday Inn, and Comfort Suites. One reason his company chose Aptech is because Profitvue accepts performance data from all brands and systems, regardless of flag, and easily creates centralized daily property reports and consolidated financials and delivers them online or by email.
Ascenture’s move to Profitvue also saves it money. Ascenture has only two people in its accounting office for all its assets. “Aptech creates a more efficient operation so we save about $80,000 in additional salaries," Moffa said.
Moffa’s team monitors each hotel’s operation against budget with a flexible set of metrics that show property financial health. “Our partners and investors are in business for a profit," explains Moffa. “A hotel is a different investment with a different return than an office building. It is a 365, 24/7 living, breathing business that never closes. We use Aptech to keep our investors and partners informed. I want them to be the smartest owners in the hotel business and understand how we manage their investments to increase value. We use Profitvue reports to show how we manage costs down to the smallest amenities."
Aptech financial tools also deliver benefits by transforming Ascenture’s internal operations, says Moffa:
About Aptech | Aptech, a Jonas Hospitality Company, is a leading provider of enterprise accounting, business intelligence, financial planning and management solutions for the hospitality industry. Its award-winning solutions, which include PVNG, Execuvue and Targetvue, form an integrated technology ecosystem that is designed to help hoteliers at both the corporate and property levels understand their financial and operational data and provide actionable insights. With more than 50 years of experience in the hospitality industry, Aptech's state-of-the-art solutions are used by more than 3,500 properties across North America. For more information, please visit www.aptech-inc.com.
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