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Rooms available: Rilano Group turns to SoftBrands for Hotel Property Management
Hotel group is preparing for future growth plans with a centralized data management 8 March 2011
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Germany, Austria, Switzerland -- The Rilano Group, a German hotel group, will implement the Starlight Property Management System (PMS) from SoftBrands hospitality product portfolio at all of its five locations this year. With the SoftBrands solution, Rilano focuses on a single central platform for a unified, enterprise-wide reporting and customer relationship management. This enables the hotel group to further streamline processes in order to continue its growth. The divisions of Rilano include its strategic group along with its operational hotel management for existing and new hotel properties. In addition to the hotels in Kleve and Wolfenbuettel, the company has additional houses in Munich, Hamburg and in the Kitzbühel Alps in Austria.
News:
- Rilano implements SoftBrands Starlight PMS as a Multi-Property Edition. The hotel software system will be deployed on a central platform and all hotels will have access to it. Isolated applications and redundant data storage at the various sites will be eliminated.
- For corporate management, a central PMS with a standardized database is important. The PMS contains all data relevant to sales, past and future reservations and free room capacities at all locations. Reports on finances and business performance as well as guest statistics can be created easily. This provides Rilano with a solid basis for rapid decisions, such as for the allocation of room availability as well as for the procurement and planning for the season.
- With SoftBrands Starlight PMS, Rilano can also build a central database for simplified allocation management accessible for all employees. Once a guest checks in, the data is stored centrally. These guest profiles make it easier for Rilano to improve booking processes and the personal service for each guest. If a customer decides to stay in another Rilano hotel in the future, everything can be organized according to his or her wishes.
- The unified solution pays off when educating new employees: As they learn all the relevant processes around hotel management with a standardized tool, employees are able to easily work in all Rilano hotels.
- Rilano relies on a cost-effective use as a SaaS solution (Software as a Service). This means the PMS solution is hosted in the data center of SoftBrands, thus relieving Rilano's budgets as no additional IT and server structures need to be implemented and maintained.
What Bernd Zevens, Managing Director of the Rilano Group GmbH, Says:
"The acquisition of the Tulip Hotels last year was the first step for the growth of Rilano. Over the next few years, we have ambitious plans that we can only reach with centralized standards for our corporate management. Therefore, we decided to implement SoftBrands Starlight PMS which is a strong IT solution that supports our goals. With the basis of transparent customer and business data, we can calculate our resources much better. At the same time, this centralized solution creates synergies for all sites that save us money."
About Rilano Group GmbH
The Rilano Group offers Hotels & Resorts in Germany and Austria with planned additional growth in the future, with several hotels set to open in 2011 and 2012 including a property in Italy on Lake Como. The brand portfolio of Rilano Hotels & Resorts include “The Rilano Hotel – hotels for the discerning customer in urban locations”, "Rilano 24 / 7 Hotel - stylish, exciting, fresh and creative boutique hotels.” and “the elegant and luxurious” Rilano Resorts. Learn more about Rilano Hotels & Resorts at
About SoftBrands
SoftBrands, with over 10,000 customers worldwide, is an affiliate of Infor, a leading provider of business applications with over 8,000 employees serving over 70,000 customers in 125 countries. Infor focuses on two core beliefs: the importance of constant innovation and the value of laser focus on its customers. Infor delivers software that is simple to buy, easy to deploy, and convenient to manage. Visit to learn more.
Contact
Tanja Hossfeld
Phone: +49 89 800611-115
Email: tanja.hossfeld@infor.com
Organization
Infor
https://www.infor.com/industries/hospitality/
641 Avenue of the Americas
USA
- New York, NY 10011
Phone: 1 800 260 2640
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