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Suquamish Clearwater Casino Resort Selects Agilysys Software Suite
Resort Implements Property Management, Point of Sale, Guest Marketing Solutions19 May 2010
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CLEVELAND | Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software solutions, has announced that Suquamish Clearwater Casino Resort in Suquamish, Wash. has selected a comprehensive software suite by Agilysys, including solutions for property management, point of sale, guest marketing and document management, to streamline operations at the 85-room property.
"We wanted integrated software solutions that are flexible and easy to use, and Agilysys provided the complete package," said Rich Purser, general manager at Suquamish Clearwater Casino Resort. "These software solutions already achieve what others on the market are just beginning to talk about. We are confident the systems will give us more control over our business, help us reach new heights in guest service and position us for future business opportunities."
Suquamish Clearwater Casino Resort is using the following solutions from Agilysys:
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Visual One™ property management system, a comprehensive and fully integrated property management solution that offers a wide range of features and functionality, including front office operations, guest history, housekeeping, reservations management and more. The resort is using the Visual One Retail POS system to manage its retail outlets, the Visual One Sales & Catering module to manage conference and banquet operations and the Visual One Spa Management solution to track spa employee work schedules, make spa appointments and send e-mail confirmations to spa guests.
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InfoGenesis™ POS system, an award-winning point-of-sale software solution that combines powerful reporting and configuration capabilities in the back office with an easy-to-use touch-screen terminal application. Designed for multi-unit operations common in hospitality environments, the system can manage any combination of dining, bar, room service and gift shop operations. Features include real-time reporting capabilities, packages and prix fixe menus, signature capture, multi-language capability and advanced sorting, filtering and grouping options. Gift card integration between the InfoGenesis POS system and the Visual One property management system gives guests the option of paying for rooms, meals and spa appointments with a gift card.
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Guest eMarketing (GeM) solution, a feature-rich guest correspondence and marketing management solution that enables properties to create cost-effective and highly personalized e-mail campaigns. With GeM, Suquamish Clearwater Casino Resort can send promotional offers, reminders, newsletters and surveys and obtain data that leads to improved performance.
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DataMagine document management system, a patented solution that automatically captures, indexes and archives all business-critical documents and reports. The property is using the DataMagine Signature Capture module to digitally capture guest signatures at check-in. Signatures are stored for future online retrieval, enabling quick settlement of disputes and eliminating costly write-offs.
"We are proud to include Suquamish Clearwater Casino Resort among our Native American customer base," said Tina Stehle, senior vice president and general manager of Agilysys Hospitality Solutions Group. "Our comprehensive software suite — with solutions for property management, point of sale, guest marketing and document management — will help streamline operations and maximize revenue potential while enhancing guest service and giving the property a competitive edge."
Situated on a wooded bluff overlooking the Puget Sound, Suquamish Clearwater Casino Resort offers the quintessential Northwest getaway. Pampering guests with rustic elegance and a wide array of amenities, the property features an 85-room waterfront hotel, full-service spa, zero-entry pool, high-tech meeting spaces and live entertainment as well as a 30,000-square-foot casino with more than 1,300 slot machines and 31 table games. In keeping with the vision of the Suquamish people, the resort is a celebration of northwest Native American culture and tradition. Suquamish Clearwater Casino Resort is owned and operated by Port Madison Enterprises, an economic agent of the Suquamish Tribe.
About Agilysys, Inc.Agilysys is a leading provider of innovative IT solutions to corporate and public-sector customers, with special expertise in select markets, including retail and hospitality. The company uses technology — including hardware, software and services — to help customers resolve their most complicated IT needs. The company possesses expertise in enterprise architecture and high availability, infrastructure optimization, storage and resource management, identity management and business continuity; and provides industry-specific software, services and expertise to the retail and hospitality markets. Headquartered in Cleveland, Agilysys operates extensively throughout North America, with additional sales and support offices in the United Kingdom, Singapore and Hong Kong. For more information, visit
www.agilysys.com.
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Agilysys, Inc.
https://www.agilysys.com/
3655 Brookside Pkwy, Ste 300
USA
- Alpharetta, GA 30022
Tollfree: 18002418768
Phone: 1 (877) 369-6208
Email: sales@agilysys.com
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