Hotel Technology Next Generation

Back

The Colonial Williamsburg Foundation Selects Software Suite from Agilysys
Visual One Solutions by Agilysys Implemented at Five Williamsburg, Va. Properties

18 December 2008

CLEVELAND | Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative IT solutions, including specifically-designed hospitality software solutions, has announced that The Colonial Williamsburg Foundation in Williamsburg, Va. has selected the Visual One solution suite by Agilysys to streamline operations and enhance guest service at its five Colonial Williamsburg properties — Williamsburg Inn, Colonial Houses, Williamsburg Lodge, Woodlands Hotels & Suites and Governor’s Inn. The properties are using the Visual One property management system and Visual One solutions for point-of-sale, golf management and spa management.

“The Visual One suite fits our needs exactly with comprehensive software solutions that are easy to use and that allow us to create a variety of vacation packages,” said Douglas Marty, director of information technology at The Colonial Williamsburg Foundation. “The technology also enables us to provide guests with one-stop shopping. In a single website visit or conversation with reservations staff, guests can reserve a room, make a spa appointment, book golf tee times and schedule a variety of activities. The technology’s tight integration allows us to manage day-to-day operations more efficiently and provide seamless guest service from arrival through departure.” The Colonial Williamsburg Foundation has implemented the following solutions from Agilysys:

Visual One Property Management System, a comprehensive property management solution that offers a wide range of features and functionality, including front office operations, guest history, housekeeping, night audit, reservations management, room maintenance and more. The Colonial Williamsburg Foundation uses the Visual One activities module to manage its many amenities and activities and the Visual One sales & catering module to manage meeting room and banquet operations.
Visual One POS, a made-for-hospitality point-of-sale solution that is both touch-screen and barcode controlled. The POS system is used for retail charges at The Spa of Colonial Williamsburg.
Visual One GolfPro, a complete pro shop management solution that goes beyond sales and inventory control to offer tee-time scheduling, member billing, tournament management and more. The Colonial Williamsburg Foundation uses the solution at its three golf courses.
Visual One Spa Management System, a feature-rich spa management solution that tracks employee work schedules and commission levels, enables scheduling by date, time, type of service and staff member, and sends e-mail appointment confirmations to guests.

“The Colonial Williamsburg Foundation understands the importance of using technology to enhance guest service,” said Tina Stehle, senior vice president and general manager of Agilysys Hospitality Solutions Group. “The Visual One suite, with features and functionality that automate every aspect of hotel and resort operations, will ensure the Foundation’s five properties run at peak efficiency and deliver an outstanding guest experience.”

Established in 1926, The Colonial Williamsburg Foundation is the not-for-profit educational institution that preserves and operates the restored 18th century Revolutionary capital of Virginia as the nation’s largest living history museum. The Colonial Williamsburg Company, a subsidiary of the Foundation, operates a Resort Collection with more than 1,000 guest rooms among five hotels, including the landmark Williamsburg Inn; four historic dining taverns; six restaurants; 66,000 square feet of conference space at the Williamsburg Lodge; a new 20,000-square-foot spa; and the Golden Horseshoe golf courses. Each purchase of Colonial Williamsburg products and services supports the Foundation’s preservation, research and educational programs.

About Agilysys, Inc. | Agilysys is a leading provider of innovative IT solutions to corporate and public-sector customers, with special expertise in select markets, including retail and hospitality. The company uses technology — including hardware, software and services — to help customers resolve their most complicated IT needs. The company possesses expertise in enterprise architecture and high availability, infrastructure optimization, storage and resource management, identity management and business continuity; and provides industry-specific software, services and expertise to the retail and hospitality markets. Headquartered in Cleveland, Agilysys operates extensively throughout North America, with additional sales and support offices in the United Kingdom and China. For more information, visit .

Contact
Maureen Morreale
Phone: +1 440-519-8161
Email: maureen.morreale@agilysys.com

Organization
Agilysys, Inc.
https://www.agilysys.com/
3655 Brookside Pkwy, Ste 300
USA - Alpharetta, GA 30022
Tollfree: 18002418768
Phone: 1 (877) 369-6208
Email: sales@agilysys.com

Recent News
Rudding Park Selects Agilysys Hospitality Software Solutions to Modernise Guest Journeys and Streamline Operations Across Its Hotel Ecosystem

Agilysys Mobile Caddie App Drives Over 20 Hours of Weekly Scheduling Efficiency for Streamsong Resort’s Golf Operations

Agilysys InfoGenesis® (POS) Platform Approved by IHG Hotels & Resorts Across Its Portfolio

Back

Click here for All Industry News

Privacy Statement & Disclaimer | Submit News