Hotel Technology Next Generation

The impressive list of new customers includes: Orient Express, ResortQuest Hawaii, Harrah’s (the addition of Caesars Palace and Bally’s hotels), Lodgeworks (Sierra Suites), Kor Hotel Group, Sandman Hotels, Historic Hotels of America and Shell Vacation Club.

As a result of SynXis’s growth in Europe and its expansion into Asia Pacific, the number of new customers based outside the US exceeded new US-based customers for the first time in SynXis’s history. Contributing to that number are marquee customers such as the Swiss-based Mövenpick Hotels & Resorts and Shangri-La Hotels & Resorts, based in Hong Kong. SynXis also renewed a large number of contracts in 2007, a key indicator of its customers’ satisfaction with the SynXis products and services.

Scott Corey-Dunbar, vice president revenue and distribution, Sonesta Collection - Hotels • Resorts • Cruises., a SynXis customer since 2003, said that as a member of the SynXis User Council, he can see firsthand the focus SynXis puts on product marketing and ensuring they meet the needs of their customers and the marketplace. “Sonesta was an early adopter of the SynXis technology and each year we are impressed with their innovation and addition of new products and services aimed at increasing revenue for our properties,” Scott said.

While more and more hoteliers are choosing SynXis as its distribution partner – an average of 165 new properties are added to RedX each month - in 2007 the company continued to invest millions of dollars in technology for current and future customer needs. SynXis also successfully consolidated all customers onto a single platform, RedX, in 2007. As expected, volume has soared on RedX and its performance levels have exceeded all targets. In 2007 RedX processed more than three billion shopping requests while maintaining over 99.9% uptime and a response time of less than 0.07 seconds.

“We continue to focus on delivering innovative technology solutions that ensure our products and services address the needs of both individual properties and the chains,” said Scott Alvis, president and general manager of SynXis. ”The record number of large multi-property deals signed in 2007 validates our direction and our position as the industry’s distribution experts. We are looking forward to building on our momentum in 2008, and more importantly, enriching our partnerships with hoteliers worldwide to streamline their distribution and increase their properties’ visibility to travel buyers.”

About SynXis® | SynXis, a Sabre Holdings company, provides distribution and Internet marketing services and technology for hotels around the world. SynXis connects hotels with their guests through increased exposure via all channels including GDS, third party travel sites and the hotel’s own website. SynXis operates full-service global call centers offering private label reservation services. SynXis is the technology source for thousands of hotels, resorts, and destinations, including: Harrah's, Interstate Hotels & Resorts, Millennium Copthorne, Destination Hotels & Resorts, and Jumeirah Hotels.

SynXis' corporate headquarters is in Southlake, Texas, with offices in Denver, Boston, Amsterdam, Singapore and Montevideo. For more information on SynXis and its products, please call +1-682-606-4000, e-mail info@synxis.com, or visit our Web site at .

Sabre Holdings connects people with the world’s greatest travel possibilities by retailing travel products and providing distribution and technology solutions for the travel industry. More information is available at .

Contact
Carol Levitt
Director, Marketing & Communications
United States - Potomac, Email: carol.levitt@sabre.com

Organization
Aven Hospitality
https://avenhospitality.com/
3150 Sabre Drive
USA - Southlake, TX 76092
Phone: 682-606-4000