Hotel Technology Next Generation

This luxury hotel is strategically located on Dubai's main thoroughfare, Sheikh Zayed Road. Two towers, each with 40 floors, will offer 2,100 designer suites with one, two or three bedrooms. With its elegant furnishings and smart technology features, it offers all the convenience expected of a luxury hotel. Thanks to protel Front Office, room management is easy and professional: Even the most difficult guest needs can be met smoothly and efficiently.

Business travellers to Bavaria Executive Suites Dubai have a modern work environment within their suite, plus 40 fully equipped Business Centre offices and outstanding services for short-term and long-term hire. The meeting centre features 6 multimedia conference rooms for 10 to 1,000 people, as well as 32 meeting rooms for up to 40 people. To manage schedules and organization, the hotel uses protel Banquet. Being fully integrated in protel Front Office, Banquet provides direct access to all the information in the shared database. So when events are booked, hotel employees can immediately reserve rooms, add group members to the participant lists from Front Office, and issue invoices from a central record of all the goods and services purchased by the customer.

Keeping these demanding guests satisfied takes more than outstanding service: You need professional CRM as well as targeted sales and marketing. That calls for a solid foundation – like the one offered by protel SQL Sales & Marketing. With features for individual sales and marketing, it integrates seamlessly with the protel product suite.

BHI has taken the decision to implement protel in MPE (Multi Property Edition) mode from the outset. Information of multiple hotels , regardless of location, can be stored in one central database in real time. Thomas Gertz, CEO of Bavaria Hotels International, considers the central marketing capabilities of protel MPE as one of the most important advantages. Furthermore central reservation and central reporting modules are part of protels MPE product suite.

In the future, all BHI properties can be easily integrated into this scenario - which provides the perfect IT platform for business growth. "We offer our guests a wide range of premium quality services. We needed a partner who could help us put our ambitious plans into action. protel is just that partner." Commended Mr. Gertz.

For Manfred Osthues, Managing Director protel hotelsoftware GmbH, the partnership with Bavaria Hotels International is of key strategic importance: "The installation in Dubai marks the beginning of our presence in the United Arab Emirates. This partnership gives us an extraordinary foothold from which to expand our operations throughout the Middle East. We are very excited to be working with BHI."

About protel | In a few years, protel has made a name for itself as a top-flight provider of high-end hotel software. From small to large individual hotels right up to hotel chains - protel's premium solutions have proven their worth thousands of times over throughout the world.

All of protel's products are based on one principle: "Keep IT simple!" - powerful systems that model complex structures and processes, but are still easy to use and maintain. protel solutions build on Microsoft's cutting edge technologies. That translates into rapid implementations, short learning curves, secure data storage, application reliability and stability as well as an investment that will last for years to come.

protel systems are in use at more than 2,700 hotels and hotel management schools in over 40 countries. Its satisfied customers include Mövenpick Hotels & Resorts (CH), Rocco Forte Hotels (UK), the Paramount Group of Hotels (UK), Greece's biggest hotel chain Grecotel (GR), Toga Hospitality Group (AUS), Austria Trend Hotels (A), Leading Hotels of the World such as Badrutt's Palace Hotel and the Suvretta House in St. Moritz (CH), ROBINSON Club Cala Serene (E), ROBINSON Club Amadé (A), A-ROSA Resorts Scharmützelsee, Travemünde as well as Kitzbühel, not to mention its industrial clients: Deutsche Bahn AG, Deutsche Post Worldnet AG, Bayer AG, Deutsche Bank AG.

Organization
protel hotelsoftware GmbH
www.protel.net/
Europaplatz 8
Dortmund, 44269
Germany
Phone: 49 (231) 915 93 0
Email: press@protel.net