LAKE MARY, Fla. and COLUMBIA, Md. – Kinetics, a subsidiary of NCR Corporation (NYSE: NCR), and MICROS Systems, Inc. (Nasdaq: MCRS), leading providers of information technology solutions for the hospitality industry, today announced that MICROS has been named a strategic reseller of Kinetics’ industry-leading self-service solutions. Under the agreement, MICROS will resell Kinetics’ ResortPort™ and CheckinHere™ self-service kiosk solutions to lodging industry customers using MICROS’s state of the art OPERA property management systems. “This agreement is good news for travelers everywhere,” said Mike Webster, vice president and general manager, NCR Self-Service. “Thousands of properties now have the opportunity to extend new levels of customer-pleasing convenience and service via ResortPort and CheckinHere using MICROS’s open solutions.” The Kinetics ResortPort kiosk solution, seamlessly integrated to the MICROS OPERA property management system, enables guests to not only check themselves in or out of the hotel, but it also automatically encodes their room keys and allows them to change reservations or access a variety of additional hotel service options. With CheckinHere, hotels can offer guests the additional benefit of being able to print boarding passes for specific airlines. Research conducted for NCR in April by Opinion Research Corporation found that nearly 60 percent of respondents were “very or somewhat likely” to use a self-service kiosk to check in or out of a hotel, and 41 percent would actually be more likely to stay in a hotel that offered this convenience. “Today’s consumers, and travelers in particular, have grown to accept and even expect the availability of self-service as a convenient option for completing a variety of transactions,” said Robin Layman, vice president of the IHG business unit for MICROS Systems, Inc. “Together with Kinetics, MICROS is opening the way for hotels globally to offer feature-rich self-service kiosk solutions to their guests.” Holiday Inn Gwinnett Center in Duluth, Ga., is the first hotel to install a self-service kiosk that features the Kinetics CheckinHere solution integrated with the MICROS OPERA PMS. NCR and MICROS said the reseller agreement is effective immediately in the United States and will be expanded to selected countries in Europe, Asia and the Pacific by the end of the year.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, vice president of marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS Web site at
Contact
Louise Casamento
Vice President of Marketing
Phone: +1 443 285 8144
Email: lcasamento@micros.com
Organization
Oracle Hospitality
https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA
- Columbia, MD 21046-2289
Tollfree: (866) 287-4736
Email: oraclehosp_ww@oracle.com
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