COLUMBIA, Md., MICROS Systems, Inc. (Nasdaq: MCRS - News), a leading provider of information technology solutions for the hospitality industry, and Kempinski Hotels & Resorts, Europe's oldest luxury hotel management company, are pleased to announce that Kempinski is implementing the MICROS OPERA Central Systems Suite which consists of the OPERA Reservation System, OPERA Customer Information System, OPERA Web Services, OPERA Sales Force Automation, and the Central Reporting / Enterprise Reporting tool, Vision for OPERA. The installation of the MICROS OPERA Central Systems Suite is scheduled to begin during the second half of 2005. The final live date is planned for January 1, 2006.
Kempinski has been a MICROS customer since 1991 with 28 properties installed worldwide with various MICROS products, including the OPERA Enterprise Solution, Fidelio Suite V6, Fidelio Food & Beverage, Fidelio Sales and Catering and MICROS 3700 & 8700 Point-of-Sale. MICROS provide Kempinski operations with central regional support out of 4 regional offices and in- country support for more than 37 countries. "We remain impressed with how well MICROS has served and supported Kempinski," stated Wibecke Vinke, Senior Vice President Information Technology, Kempinski Hotels & Resorts. "MICROS understands our requirement for a technology that will support our worldwide expansion plans, and they provide us with a 360 degree product, service and support cycle, available in all locations." "The OPERA Central Systems Suite will seamlessly integrate into the Kempinski business structure," stated Kaweh Niroomand, President, MICROS- Fidelio EAME. "We look forward to our continued partnership with Kempinski as we deliver solid quality and functional software that meets Kempinski's requirements and operational needs."
Contact
Louise Casamento
Vice President of Marketing
Phone: +1 443 285 8144
Email: lcasamento@micros.com
Organization
Oracle Hospitality
https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA
- Columbia, MD 21046-2289
Tollfree: (866) 287-4736
Email: oraclehosp_ww@oracle.com
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