COLUMBIA, Md., MICROS Systems, Inc. (Nasdaq: MCRS - News), a leading provider of information technology solutions for the hospitality industry, is pleased to announce that Protea Hospitality Corporation has initiated deployment of MICROS's OPERA Enterprise Solution. Protea Hotels will pilot the implementation process in the Protea Hotel Waterfront, Protea Hotel Midrand, Protea Hotel Victoria Junction, Protea Hotel Sea Point, Protea Hotel Kruger Gate, Protea Hotel Edward Durban, Protea Hotel Wanderers, and Melrose Arch Hotel. The MICROS OPERA Enterprise Solution will enhance Protea's long-term vision of establishing and increasing the lifetime value of its guests. This will be achieved through centralized guest profiling, allowing the group to become more guest focused and therefore practice true Customer Relationship Marketing. In addition inventory (rooms) will be centralized enabling a real- time view of the inventory status. "This in essence will enhance room management and, of course, aid in optimizing revenue," explained Bryan Mulliner, Group Revenue Manager. "We expect to implement this new system within the majority of our properties by the end of 2006." "This is a long term investment for our group, and we are positive that the hotels that form part of Protea are going to benefit enormously, and profit from this decision," said Arnold Cloete, Group Financial Director for Protea Hotels. "In addition to the selection of pre-eminent technology solutions, Protea Hotels were seeking a relationship with an established global organization," stated Kaweh Niroomand, President of MICROS's Europe, Africa & Middle East Region. "MICROS has sales and service offices all over the world and offers responsive support in all major business centers and resort locations. Our systems are being tested in a number of Protea properties, and we look forward to the full rollout."
Each Protea Hotel is uniquely different in character and our collection ranges from small country hotels in the Eastern and Northern Cape, sea- and lakeside resorts along the Garden Route, Durban and Cape coasts, to mountain retreats in the Free State, bustling city centre hotels in Cape Town and Johannesburg and our prestigious portfolio of Premier Protea Hotels and Game and Safari Lodges in Mpumalanga.
Contact
Louise Casamento
Vice President of Marketing
Phone: +1 443 285 8144
Email: lcasamento@micros.com
Organization
Oracle Hospitality
https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA
- Columbia, MD 21046-2289
Tollfree: (866) 287-4736
Email: oraclehosp_ww@oracle.com
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