Hotel Technology Next Generation

Ben & Jerry's selected MICROS for its ability to provide near real-time, actionable data, security, durability and ease of use from a field of 16 competitors. To support an aggressive franchise network growth objective, Ben & Jerry's will purchase 300 software licenses and 300 Eclipse Workstations for the MICROS RES3000 system over the next two years. Scoop Shop owners and Ben & Jerry's Burlington-based Retail Operations team will be able to view and analyze sales data, labor costs and other sales related information in near real-time through the portal from any location, reducing the information lag from as much as six weeks to under fifteen minutes.

"Each of our Scoop Shops manages about 7,000-10,000 transactions a month during peak ice cream season. The portal will allow us to view these transactions and our business in a totally different way," Will Patten, Director of Retail Operations for Ben & Jerry's, stated. "Instead of reacting to "old" data, we'll receive fresh, real-time data, which we can collect and view anywhere in the world. This immediacy of information permits us to make better decisions faster and gives our valued franchisees real tools for success."

"MICROS is extremely pleased to be the chosen partner for Ben & Jerry's," noted Alan Hayman, Executive Vice President, Restaurant Sales and Strategies for MICROS. "MICROS is able to offer Ben & Jerry's a cost effective solution for its operators and franchisees who experience widely varying transaction volume depending on the season. And with , they now have near real time data to better manage their operations."

About Ben & Jerry's - Ben & Jerry's produces a wide variety of super premium ice cream and ice cream novelties, using Vermont dairy products and high quality, all natural ingredients. The company is committed to using milk and cream that have not been treated with the synthetic hormone, rBGH. Ben and Jerry's products are distributed nationwide and in selected foreign countries in supermarkets, grocery stores, convenience stores, franchise Ben & Jerry's scoop shops, restaurants and other venues.

Ben & Jerry's, a wholly-owned autonomous subsidiary of Unilever, operates its business on a three-part mission statement emphasizing product quality, economic reward and a commitment to the community. Ben & Jerry's contributes a minimum of $1.1 million annually through corporate philanthropy that is primarily employee led. Contributions made via the Ben & Jerry's Foundation in 2001 totaled over $1.4 million. Additionally, the company makes significant product donations to community groups and nonprofits both in Vermont and across the nation. The purpose of Ben & Jerry's philanthropy is to support the founding values of the company: economic and social justice, environmental restoration and peace through understanding, and to support our Vermont communities.

About MICROS Systems, Inc. - MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 150,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide, as well as point- of-sale and loss prevention products through it's subsidiary Datavantage for more than 50,000 specialty retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.

The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.

Contact
Louise J. Casamento
Director Of Marketing
United States - Columbia, Email: lcasamento@micros.com