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Kempinski Hotels & Resorts Migrating 100-Plus Years of Luxury Tradition To MICROS OPERA Enterprise Solution
Four-Continent Group to Enhance Guest Service and Expand Operations With OPERA Property Management System and OPERA Sales & Catering
16 February 2004

COLUMBIA, Md., MICROS Systems, Inc. [NASDAQ: MCRS] , a leading provider of information technology solutions for the hospitality and retail industries, and Kempinski Hotels & Resorts, Europe's oldest luxury hotel management company, announce Kempinski is upgrading to MICROS OPERA Property Management Systems (PMS) and OPERA Sales & Catering (S&C). The upgrade takes place in all new Kempinski properties and those already using MICROS's Fidelio V6 PMS. One of the first installations will take place at the Abu Dhabi Conference Palace, the largest hotel project in the Gulf and venue of the 2004 Summit of the Gulf Co-Operation Council for Arab States (GCC).

Kempinski Hotels & Resorts has relied on MICROS products since 1991. After spending 10 months researching and evaluating options for its next generation hotel system, Kempinski selected to stay with MICROS, in part because of the company's extensive network of support and services. Kempinski also chose the OPERA Enterprise Solution because it provided real-time information and full integration with the Kempinski business structure.

"Currently, 28 Kempinski properties on four continents depend on Fidelio V6 for Property Management, Sales & Catering and Food & Beverage Control. We also have MICROS 3700 and 8700 Point-of-Sale systems operating now," stated Wibecke Vinke, Vice President of Information Technology for Kempinski. "MICROS has been a good business partner for us in the past and we feel very comfortable in our decision to remain with MICROS for our next generation system."

"As Kempinski Hotels & Resorts broadens its base of installations worldwide, MICROS can support the company's plans with a product that offers a 360 degree view of the business, along with service and support wherever the hotels are located," stated Kaweh Niroomand, Executive Vice President, MICROS EAME Region. "Because MICROS continues to deliver solid and functional software that meets Kempinski's needs, we anticipate helping Kempinski grow and gain market share."

About Kempinski Hotels & Resorts - Historically German, Kempinski Hotels & Resorts is the oldest hotel group in Europe. Its portfolio now comprises an eclectic selection of five star hotels and resorts, from historic grande dames to the breathtakingly avante- garde, in Europe, the Middle East, Asia and South America. Each hotel and resort offers superior standards of service combined with a distinctive style that reflects the individuality of the property and its location. Their website address is www.kempinski.com.

About MICROS Systems, Inc. - MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 150,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide, as well as point-of-sale and loss prevention products through its subsidiary Datavantage for more than 50,000 specialty retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.

The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.


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Louise J. Casamento
Director Of Marketing
United States - Columbia, Email: lcasamento@micros.com

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