Reliant Stadium, is home of the NFL's Houston Texans and host to Super Bowl XXXVIII scheduled for February 1, 2004. Located within Reliant Park, Reliant Stadium is the world's first retractable roof NFL stadium and boasts a total seating capacity of 69,500. ARAMARK provides all dining services within the complex. Club level seating includes 147 suites for more than 8,000 guests. The facility also includes spacious club lounges and meeting rooms, as well as a 50-foot-wide concourse with food courts, interactive kiosks and retail outlets.
Ron Mandel, Director of IT for ARAMARK's Sports and Entertainment division, explained that MICROS was a natural fit for Reliant Stadium. "MICROS is the only single-solution provider with built-in wireless technology," he noted. "Reliant Stadium insisted on offering first class service to its first class clients. The 9700 Mobile MICROS gives us the ability to facilitate in-seat ordering for the club level, allowing these clients to avoid standing in line at the concession stands. Credit cards can be processed through the handheld device and receipts printed directly to a belt printer."
Mandel also commented on the comprehensive reporting and auditing capabilities available with NetVuPoint and Dataviewer and how useful that would be to ARAMARK.
"MICROS worked closely with ARAMARK, SMG and the NFL to configure a reliable wireless network that will not interfere with the vast array of wireless devices used in a professional sporting venue," explained Jenny Kurdle, Vice President of Leisure and Entertainment Sales and Strategies for MICROS. "The system required only two redundant servers. Our years of experience serving the stadium and arena market have helped us develop the most effective and robust products to manage operations at stadiums around the world."
Mr. Mandel added, "Having a total IT solution from one provider simplifies our job and enables us more effectively to serve our clients. We have worked with MICROS in many large-scale settings over the years and know we can depend on them for highly reliable hardware and software at a lower overall total cost of ownership."
The MICROS 9700 Hospitality Management System is a cost-effective point- of-sale solution designed to handle high-volume, multiple-revenue center environments. Working in concert with the NetVuPoint advanced web reporting suite, the 9700 system provides actionable reports and graphs in real time, enabling managers to identify sales trends and quickly handle service issues. Reliant Stadium is also utilizing the robust MICROS Workstation 4, a fully functioning, highly reliable POS appliance that costs a fraction of traditional PC-based systems. Capable of stand-alone operations, the WS4's open system design allows inter-operability with other CE compatible applications and POS peripherals.
About ARAMARK
ARAMARK Corporation is a world leader in providing award-winning food and facilities management services to health care institutions, universities and schools, stadiums and arenas, international and domestic corporations, as well as providing uniform and career apparel.
About Reliant Park
Reliant Park is one of the largest premiere sports, entertainment and convention complexes in the world. In addition to being home to Reliant Stadium, Reliant Park also houses Reliant Center, Reliant Astrodome, and Reliant Arena. The five facilities located in the 350 acre complex contain 26,000 parking spaces that support more than 750 events a year, making it one of the busiest sports, entertainment and convention complexes in the United States.
The public can call 832.667.1400 or visit for additional information.
About SMG
Headquartered in Philadelphia, SMG is the leading private facility management company. With 156 venues, SMG controls over 1.3 million entertainment seats worldwide, and over nine million square feet of exhibit space. SMG manages Reliant Park, Houston -- Harris County's premier sports, convention, tradeshow and entertainment campus, which includes Reliant Stadium, Reliant Center, Reliant Astrodome and Reliant Arena. For additional company information, visit .
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 140,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.
The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.
