COLUMBIA, Md., The Chukchansi Resort & Casino, central California's first fully integrated hotel-casino, has chosen the MICROS 9700 Hospitality Management System with NetVuPoint and Guest Connection to manage operations at this exciting resort, which opened June 2003. The contract with MICROS Systems, Inc.
[NASDAQ: MCRS]
, a leading provider of information technology solutions for the hospitality industry, also includes a comprehensive hardware package featuring Dell servers, Eclipse Workstations, and the revolutionary new CE. NET MICROS Workstation 4.
Owned by the Chukchansi Economic Development Authority, an enterprise of the Picayune Rancheria of Chukchansi Indians, and developed and managed by Cascade Entertainment Group, Chukchansi Gold Resort and Casino will feature 1,800 of the latest slot machines, over 40 table games, 7 individually themed bars and restaurants, a 192-room luxury hotel, an RV park, and live entertainment in two show venues. MICROS worked closely with Cascade Entertainment Group to design the most effective information management system that would link the numerous revenue centers located throughout the resort. "By understanding the full scope of the project, our staff was able to create a fully coordinated package of hardware, software, peripherals and training during the development phase," explained Ed Chapel, Vice President, North American Sales of MICROS. "Our customers value having a single vendor who can address all of their IT needs and work closely with them on upgrades and planning. MICROS has the right solutions to link lodging, dining and gaming in today's increasingly complex resort properties." Doug Shipley, Vice President of Project Development for Cascade Entertainment Development Group, the managing partner of Chukchansi Gold Casino and Resort, confirmed, "We know the quality and value that MICROS offers having worked with them at other resort gaming properties. It's exciting to have the latest generation of technology from MICROS in place for our opening, and we are confident the system will continue to grow with us as we expand." The MICROS 9700 Hospitality Management System (HMS) is a cost-effective, highly usable point-of-sale system built on an open systems architectural platform. It is specifically designed for multi-faceted properties such as the Chukchansi Gold Resort & Casino. NetVuPoint allows the management at Chukchansi to view actionable reports and graphs in real-time and query all transaction level detail, producing not only check images, but also journal entries to identify sales trends and service issues, and conduct full system audits. In addition, Guest Connection will enable Chukchansi to offer faster service and greater accuracy in reservations, ordering and table service.
Contact
Louise J. Casamento
Director Of Marketing
United States - Columbia, Email: lcasamento@micros.com
Organization
Oracle Hospitality
https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA
- Columbia, MD 21046-2289
Tollfree: (866) 287-4736
Email: oraclehosp_ww@oracle.com
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