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Fairmont's California and Hawaii Based Hotels Replace Legacy Systems With MICROS 9700 Hospitality Management System
23 June 2003

COLUMBIA, Md., MICROS Systems, Inc. [NASDAQ: MCRS] , a leading provider of information technology solutions for the hospitality industry, has installed its 9700 Hospitality Management System at The Fairmont Miramar Hotel in Santa Monica and The Fairmont Kea Lani in Maui.

Owned and operated by Fairmont Hotels & Resorts, both luxurious properties have replaced their legacy point-of-sale systems with comprehensive MICROS hardware and software solutions.

The MICROS 9700 Hospitality Management System (HMS) is a cost-effective, highly usable point-of-sale system built on an open systems architectural platform. It is specifically designed to handle a high-volume, multiple-revenue center environment. The 9700 HMS can produce up-to-the-minute, customized reports in real time, and allows multiple users to operate other software programs while the system is in use. The system can also automate specific utilities, triggering reports and other functions at the same time each day, unattended.

"Fairmont enjoys a very positive working relationship with MICROS Systems at many other properties throughout our portfolio, and we are making this investment in technology with confidence," noted Vineet Gupta, Fairmont's Vice President of IT.

Jenny Kurdle, Vice President, Leisure and Entertainment Sales Strategies for MICROS, stated, "We are pleased that Fairmont Hotels is continuing to put its trust in our products and services. The 9700 system is easy to operate, yet still offers a depth of features that can improve management efficiencyand guest services. This enhanced functionality will provide far-reaching benefits at both The Fairmont Miramar Hotel and The Fairmont Kea Lani."

About Fairmont Hotels & Resorts - Fairmont Hotels & Resorts is a collection of world-class resorts and city center hotels that enjoy unrivalled prominence in the communities where they are located. Operating 41 properties throughout six countries, Fairmont is committed to providing guests with exceptional service in distinctive surroundings. Featuring such storied hotels as The Fairmont San Francisco, The Fairmont Banff Springs, Fairmont Le Chateau Frontenac and The Plaza, Fairmont properties are often deemed attractions in and of themselves. For more information on Fairmont or reservations please call 1-800-441-1414, or visit us online at www.fairmont.com.

About MICROS Systems, Inc. - MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 135,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS. For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com. The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.

SOURCE MICROS Systems, Inc.

Contact
Louise J. Casamento
Director Of Marketing
United States - Columbia, Email: lcasamento@micros.com

Organization
Oracle Hospitality
https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA - Columbia, MD 21046-2289
Tollfree: (866) 287-4736
Email: oraclehosp_ww@oracle.com

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