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Mandalay Resort Group's Monte Carlo Resort & Casino Upgrades to MICROS 9700 Hospitality Management System with NetVuPoint
27 May 2003

COLUMBIA, Md., MICROS Systems, Inc. [NASDAQ: MCRS] , a leading provider of information technology solutions for the hospitality industry, has completed the installation of its 9700 Hospitality Management System, including the web-based NetVuPoint reporting suite, at the Monte Carlo Resort & Casino in Las Vegas. Jointly owned by Mandalay Resort Group and MGM/Mirage and operated by the Mandalay Resort Group, this luxury property has been using MICROS technology for nearly 7 years and chose to upgrade its original MICROS system to the Company's next-generation point-of- sale solution.

The Windows® 2000-based MICROS 9700 Hospitality Management System, specifically designed for the Casino Industry, offers POS anywhere, with reporting and configuration everywhere. The 9700's Remote Management Console, which includes an easy to use Configurator, an HTML-based Report Writer, and the Autosequencer, offers a simplified and remotely accessible tool to manage the business from any location.

Ed Chapel, Vice President Western Distribution for MICROS, explained, "The Monte Carlo wisely chose to leverage its existing MICROS 8700 investment, originally installed in June 1996. By upgrading to our 9700 system, the Monte Carlo preserved its original hardware investment and eliminated front-end retraining since the new system looks and functions exactly the same for front-end users."

"Upgrading to the 9700 system was a great decision," concurred Dave Walker, Controller for the Monte Carlo Resort & Casino. "The switch-over was seamless to the users. No retraining or major database programming was needed, and now we're on a MS-SQL database with superior reporting via MICROS's NetVuPoint web-based interface. Access to reports is straight forward and we don't need to rely on any technical expertise in order to create simple reports."

Utilizing Microsoft SQL 2000 and XML, the new 9700 NetVuPoint advanced web reporting suite allows the entire enterprise to view actionable reports and graphs in real-time. The new web interface allows the user to query all transaction level detail, producing not only check images, but also journal entries that allow managers to identify sales trends and service issues, and conduct full system audits. NetVuPoint also exports to HTML, Microsoft Excel, PDF or Text, allowing the data to be easily shared.

About Monte Carlo Hotel & Casino - A joint venture between Mandalay Resort Group and MGM/Mirage and operated by Mandalay Resort Group, the Monte Carlo Resort & Casino boasts 3,002 guest rooms, 24-hour gaming, a health spa, restaurants, shopping, and a $27 million theatre featuring headlining master magician Lance Burton. For more information about the Monte Carlo Resort & Casino, go to .

About MICROS Systems, Inc. - MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 135,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS. For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.

The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.

Contact
Louise J. Casamento
Director Of Marketing
United States - Columbia, Email: lcasamento@micros.com

Organization
Oracle Hospitality
https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA - Columbia, MD 21046-2289
Tollfree: (866) 287-4736
Email: oraclehosp_ww@oracle.com

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