Societe des Bains de Mer has been working with MICROS since 1994 and provided vital input to the development of the MICROS V.6 Multi-Property System several years ago. The resort has now upgraded its operations to the OPERA Enterprise Solution. The MICROS OPERA Enterprise Solution (OES) is a fully integrated suite of products consisting of modules that can be easily added or expanded, allowing effective and easy deployment from smaller operations to global, multi-branded hotel chain environments. Seeking maximum efficiency and return on technology investment, Societe des Bains de Mer chose to install the OPERA PMS Multi-Property System, OPERA Sales & Catering Multi- Property System, OPERA Quality Management System, and the OPUS 2 TopLine Profit Revenue Management System.
The OPERA Multi-Property PMS offers cross and centralized reservations capabilities, as does the Multi-Property Sales & Catering System. The installation of these systems allows hotel staff the powerful ability to cross sell a variety of opportunities at all four hotels, as well as the casino and all 19 restaurants. Revenues are automatically optimized by the fully integrated TopLine Profit Revenue Management System.
"As part of our goal to revolutionize our reservations and marketing efforts, Societe des Bains de Mer conducted an in-depth analysis of all available product options," explained Christine Salti, project manager for Societe des Bains de Mer. "Our unanimous choice was the OPERA system from MICROS along with its integrated OPERA Sales & Catering module, and its yield management system, TopLine Profit."
Jean-Luc Cloupet, OPERA installation project manager for Societe des Bains de Mer, stated, "These products have helped us achieve the advanced functionality we were seeking, such as completely centralized profile handling, centralized reservations for all hotels, and multi-hotel complexing for groups. We are also benefiting from the thin client communication for our sales offices abroad and the development of a CRM program."
"MICROS has enjoyed an excellent working relationship with Societe des Bains de Mer for nearly ten years," stated Frederic Gilliard, Managing Director, MICROS-Fidelio France. "Because we know their management goals and challenges, we felt confident that the OPERA Multi-Property System would meet their high standards and requirements. Having finalized the installation and training of more than 400 employees, we are pleased that the system is working smoothly and efficiently as the prime holiday season approaches."
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About la Societe des Bains de Mer - Founded in 1863, la Societe des Bains de Mer is the oldest and one of the most prestigious resorts in the world. The property includes four luxury hotels: L'Hotel de Paris, L'Hotel Hermitage, L'Hotel Mirabeau, and Le Monte- Carlo Beach Hotel. Nineteen restaurants and a cabaret are at the disposition of hotel guests, as well as the famous Casino de Monte-Carlo, the beautiful Spa d'Europe, and many other amenities. For more information, please visit the resort website at , or make reservations at .
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About MICROS Systems, Inc. - MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 135,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS. For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.
The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.
