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MICROS Serves Up New Management Technology at All Earls And Joey Tomato's Mediterranean Grill Restaurants
MICROS RES 3000 Rolls Out in Canada and U.S. Via Enterprise Management13 March 2003
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COLUMBIA, Md., MICROS Systems, Inc.
[NASDAQ: MCRS]
, aleading provider of information technology solutions for the hospitality industry, is now serving up its most sophisticated technology at all Earls and Joey Tomato's Mediterranean Grill restaurants. The MICROS Restaurant Enterprise System (RES) 3000 was selected to be installed by both popular eateries, which are part of the Fuller Group of restaurants based in Vancouver, British Columbia. There are presently 52 Earls restaurants, and 10 Joey Tomato's Mediterranean Grill restaurants in Western Canada and three U.S. states. RES 3000 is being rolled out to all stores remotely, via an Enterprise Management server installed at each chain's headquarters.
The MICROS Restaurant Enterprise System (RES) 3000 is a comprehensive suite of integrated applications that helps build success through every level of operation, from ensuring that each customer receives the right order on time, to controlling prices, menus and profits on a chain-wide basis. Modules within the RES 3000 platform include the MICROS 3700 Quick-Service Restaurant Point-Of-Sale system, Enterprise Management, Product Management, Labor Management, Forecasting, Financial Management, Kitchen Display System, Transaction Analyzer, and Guest Services Solution.
Ian Campbell, Assistant Vice President of Finance for the Fuller Group, explained, "One of the main reasons we chose MICROS is the excellent reliability of the RES 3000 system. We tested the system extensively in several of our stores before deciding to install it everywhere, and it never crashes -- we don't have to worry about outages. Enterprise Management is making installation and training very easy, and allows our restaurant operators to manage their own systems more independently now. We don't need as many staff people to handle IT and support issues, which helps us run our business more efficiently."
"RES 3000 offers many new capabilities for Earls and Joey Tomato's," stated Mark Scott, General Manager of MICROS Western Canada. "In addition to centralized management, the system offers the ability to process Internet IP based credit authorizations and enterprise wide gift card interfacing, enhancing both customer service and loyalty. As the Fuller Group's restaurants are held in very high regard within the Canadian hospitality community, their choice to work with MICROS reflects the strength and quality of the MICROS solutions. We look forward to serving both restaurants as they continue to grow in Canada and the U.S."
About Earls and Joey Tomato's Mediterranean Grill
Based in Vancouver, British Columbia, Earls opened its first restaurant in 1982, with a goal of serving great food at a great price in a casual, relaxed atmosphere. There are currently 52 Earls in the four Western Canadian provinces, and three U.S. cities, including Scottsdale, Denver, and Dallas. Joey Tomato's Mediterranean Grill also specializes in casual dining with fresh, high quality ingredients, with 10 locations throughout Western Canada.
About MICROS Systems, Inc. - MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 135,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS. For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at
www.micros.com or send an email to
info@micros.com.
The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.
Contact
Louise J. Casamento
Director Of Marketing
United States - Columbia, Email: lcasamento@micros.com
Organization
Oracle Hospitality
https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA
- Columbia, MD 21046-2289
Tollfree: (866) 287-4736
Email: oraclehosp_ww@oracle.com
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