MCLEAN, VA, SynXis Corporation, a leading provider of reservation management and distribution systems for the hospitality industry announced it has partnered with Destination Hotels & Resorts (DH&R), the second largest independent hotel management company in the country, to provide a complete reservation management and electronic distribution system for their collection of upscale hotels including the world-renowned Algonquin Hotel in New York and Hotel del Coronado in San Diego. Just three weeks after switching to SynXis, DH&R received their highest one-day GDS transaction volume for same-store comparisons in the last two years.
"We chose SynXis not only for their superior technology and ability to fully integrate our reservations process, but also because of their reputation for excellent customer service and professionalism," said Rodger MacDonald, Vice President, Sales & Marketing for Destination Hotels & Resorts. "The transition went smoothly and the immediate superb results we have already achieved far exceed our expectations." By using SynXis and their comprehensive PMS interfaces, DH&R will fully integrate all aspects of their reservations operations to create a true single-image of inventory with the ability to offer last room availability. The SynXis Reservation Management System will provide DH&R a solution for all distribution channels: 1) call centers, 2) travel agent Global Distribution Systems, 3) Internet Distribution Systems for all major travel sites, 4) each hotel's web site and 5) the corporate web site. "We are proud to count Destination Hotels & Resorts as one of our partners," said Rick Betz, COO and Vice President Marketing and Sales for SynXis. "They enjoy an excellent reputation for providing superior service and for being forward-thinking in their approach to technology. They have already seen the benefits of using SynXis for all their reservation distribution channels."
Contact
Carol Levitt
Director, Marketing & Communications
United States - Potomac, Email: carol.levitt@sabre.com
Organization
Aven Hospitality
https://avenhospitality.com/
3150 Sabre Drive
USA
- Southlake, TX 76092
Phone: 682-606-4000
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