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Carlson Hotels Worldwide Begins Roll-Out of TopLine PROFIT Enterprise (TLPe), OPUS 2's Centralized Revenue Management Solution, at the Radisson Plaza Hotel in Minneapolis
13 February 2003

PORTSMOUTH, N.H., OPUS 2 Revenue Technologies, a division of MICROS Systems, Inc. [NASDAQ: MCRS] , has completed the installation of the TopLine PROFIT Enterprise (TLPe) Centralized Revenue Management Solution at the Radisson Plaza Hotel in Minneapolis, Minnesota. The Radisson Plaza Hotel is owned and operated by Carlson Hotels Worldwide, a leader in the luxury, upscale and mid-tier segments of the lodging industry. OPUS 2 Revenue Technologies has developed and installed an interface to Carlson's Curtis-C Central Reservation System and the hotel's MICROS Version 6.0 PMS "Harmony" System. The Radisson Plaza is the first Carlson hotel to implement this powerful new solution.

TopLine PROFIT Enterprise (TLPe) is the industry's only enterprise centralized revenue management solution designed to deliver increased hotel revenues from existing demand. TLPe is able to produce a remarkable short- term return on investment for Carlson hotel brands, thanks to the streamlined implementation process, which does not require any additional hardware on property.

"Implementing automated revenue management has been one of our key goals and we are happy to report TopLine PROFIT Enterprise has been successfully installed," said Jim Callaghan, General Manager of the Radisson Plaza Hotel. "Since the system is Windows-based and fully integrated with our central reservations system, the training has been quick and easy, and our staff already feels comfortable with it."

Scott Heintzeman, CIO for Carlson Hotels Worldwide, stated, "After an extensive review of providers, we chose OPUS 2 because they offer an effective, scalable and centralized RMS solution. TopLine PROFIT Enterprise allows us to deploy easily and manage rate settings and many other critical revenue management functions from our headquarters. We are excited about TLPe's ability to deliver a competitive edge to our hotels."

"The TopLine PROFIT Enterprise (TLPe) complements MICROS-Fidelio's full- featured Property Management System already deployed in much of Carlson's hotel portfolio," stated Tim Kinsella, General Manager of OPUS 2 Revenue Technologies. "The industry asked for a product that better fits into overall corporate goals and objectives. OPUS 2 has delivered with TLPe, offering a more strategic approach to revenue management previously unavailable. In addition, we are pleased to have the opportunity to offer dynamic new solutions to our long-time MICROS customers, maximizing the value of their existing technology investment. Our systems are growing right along with our customers."

About Carlson Hotels Worldwide - Minneapolis-based Carlson Hotels Worldwide, part of Carlson Hospitality Worldwide, includes five hotel brands, totaling 847 hotels in 66 countries. Hotel brands include: Regent International Hotels, one of the most respected brands in the luxury segment of the lodging industry; Radisson Hotels & Resorts, one of the world's leading upscale hotel companies with more than 435 locations in 61 countries; Park Plaza hotels, positioned in the mid-scale to upscale segment of the full-service hotel category; Country Inns & Suites By Carlson, one of the fastest growing, mid-tier lodging chains with over 315 locations offering excellent value with upgraded services and amenities; and Park Inn hotels, positioned within the economy to mid-scale segment of the limited service hotel category.

About OPUS 2 - OPUS 2 Revenue Technologies has earned its place as the leading provider of Revenue Management Solutions with 400+ customers, all maximizing revenues with our solutions. OPUS 2 customers generally experience a 4% - 12% increase in RevPAR from existing demand in hotel properties of all sizes. TopLine(TM) PROPHET Enterprise, the industry's first Internet-enabled, enterprise solution has earned the trust of corporations such as Starwood, Carlson & Wyndham. OPUS 2 is leading the way in solutions & services that simply deliver more hotel revenue from your existing operation.

About MICROS Systems, Inc. - MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 135,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS. For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.

The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.

Contact
Louise J. Casamento
Director Of Marketing
United States - Columbia, Email: lcasamento@micros.com

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https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA - Columbia, MD 21046-2289
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Email: oraclehosp_ww@oracle.com

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