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The Ritz-Carlton Continues Roll-Out of MICROS 9700 Hospitality Management System and Chooses Opera at the New Ritz-Carlton, Lake Las Vegas
14 January 2003
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COLUMBIA, Md., MICROS Systems, Inc.
[NASDAQ: MCRS]
, a leading provider of information technology solutions for the hospitality industry, has installed its powerful MICROS 9700 Hospitality Management System (HMS) at the new Ritz-Carlton, Lake Las Vegas, Nevada, which is slated to open in February. The Ritz-Carlton, Lake Las Vegas has also chosen to install NetVuPoint, a new web reporting application introduced by MICROS in July 2002, and MICROS Opera Property Management System. This is the fifth Ritz-Carlton hotel to open with the MICROS 9700 HMS and the third to install Opera. Other U.S. installations are planned.
"The Ritz-Carlton has a long-standing and positive relationship with MICROS, and we are always eager to get their latest technology into our properties," stated Pam Angelucci, CIO of The Ritz-Carlton Hotel Company. "The 9700 HMS and Opera have an excellent track record in other Ritz-Carlton hotels, and with the added benefits provided by NetVuPoint, we know our management team at The Ritz-Carlton, Lake Las Vegas will be able to provide smooth and efficient service to its guests."
"We pride ourselves on creating unique solutions for our customers based on the particular needs of each property," explained Jenny Kurdle, Vice President, Leisure and Entertainment Sales and Strategies for MICROS. "At The Ritz-Carlton, Lake Las Vegas, for example, we are using our Win32 application software and Eclipse hardware to install multiple software on a single workstation, which allows the staff to access multiple hotel applications without the clutter of additional hardware. We have many installations in Ritz-Carlton hotels around the world and take an individualized approach to each one."
The Windows® 2000 based 9700 HMS offers POS anywhere, with reporting and configuration everywhere. The 9700's Remote Management Console (RMC), which includes an easy to use Configurator, an HTML-based Report Writer, and the Autosequencer, offers a simplified and remotely accessible tool to manage the business from any location.
Utilizing Microsoft SQL 2000 and XML, the new 9700 NetVuPoint advanced web reporting suite allows the entire enterprise to view actionable reports and graphs in real-time. The new web interface allows the user to query all transaction level detail, producing not only check images, but round-by-round journal entries that allow managers to identify sales trends, service issues and conduct full system audits. NetVuPoint also exports to HTML, Microsoft Excel, PDF or Text allowing the data to be easily shared.
About The Ritz-Carlton Hotel Company, L.L.C. - The Ritz-Carlton Hotel Company, L.L.C., a winner of the Malcolm Baldrige National Quality Award in 1992 and 1999, manages 50 luxury hotels in Africa, Asia, the Caribbean, Europe, the Middle East, and North America. For information on reservations, call (800) 241-3333 or visit the Ritz-Carlton web site at www.ritzcarlton.com.
About MICROS Systems, Inc. - MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 135,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS. For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at
www.micros.com or send an email to
info@micros.com.
The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.
Contact
Louise J. Casamento
Director Of Marketing
United States - Columbia, Email: lcasamento@micros.com
Organization
Oracle Hospitality
https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA
- Columbia, MD 21046-2289
Tollfree: (866) 287-4736
Email: oraclehosp_ww@oracle.com
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