Hotel Technology Next Generation

First Hotels Becomes Launch Customer Of myfidelio.net for Global Product Distribution

20 November 2002

STOCKHOLM, Sweden, MICROS Systems, Inc. [NASDAQ: MCRS] , a leading provider of information technology solutions for the hospitality industry, has signed MICROS's first global distribution services agreement with First Hotels AB for myfidelio.net, MICROS's next generation hotel industry portal. With 63 hotels in Sweden, Norway, and Denmark, First Hotels is a rapidly growing organization in the Scandinavian region.

"Electronic product distribution continues to be our fastest growing source of bookings, in particular the Alternative Distribution System channel," says Marita Klose, Director Distribution of First Hotels. "In order to be cost effective and have cutting edge technology available in the product distribution arena, you need an end-to-end technology solution for last room and best rate availability. myfidelio.net expanded the original hotelBANK service several steps further by introducing on-line interfaces to the MICROS- Fidelio property management and central reservations systems, adding to other benefits such as the very competitive transaction based pricing model and myfidelio.net's high quality customer and hosting services."

Stefan M. Piringer, President & COO of myfidelio.net, added, "myfidelio.net is honored that First Hotels has again selected our services for it global product distribution requirements. We are very pleased to see the vital role that myfidelio.net has played in First Hotels' continuing growth in the Scandinavian hotel market, and are confident that our new system features will continue to enhance First Hotels' product distribution capabilities."

About First Hotels

First Hotels is one of the leading Scandinavian hotel chains with 63 hotels in Sweden, Norway and Denmark. First Hotels, through hotel franchising concepts, offers hotel guests a second home based on individual needs in modern times. Its mission is to become the leading hotel brand provider in the Nordic region based on core values of joy, care and innovation.

About MICROS Systems

MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 135,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide. MICROS stock is traded through Nasdaq under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.

The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.

Contact
Louise J. Casamento
Director Of Marketing
United States - Columbia, Email: lcasamento@micros.com

Organization
Oracle Hospitality
https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA - Columbia, MD 21046-2289
Tollfree: (866) 287-4736
Email: oraclehosp_ww@oracle.com

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