COLUMBIA, Md. -- MICROS Systems, Inc.
[NASDAQ: MCRS]
, a leading provider of information technology solutions for the hospitality industry, announced today that Four Seasons Hotels and Resorts, the world's leading operator of luxury hotels, has completed the global deployment of MICROS's Central Reservation System and Customer Information System, and has begun global deployment of MICROS's OPERA Property Management System (PMS).
The Central Reservation System and Customer Information System were deployed in December 2001 and provide Four Seasons with central reservation system capabilities, access to the Global Distribution System, an integrated customer information database, and a powerful bi-directional interface between central and property operations. This new enterprise solution offers Four Seasons a guest centric sales process and the ability to completely synchronize reservations (both individual and group) between property and central operations. Additional tools allow Four Seasons to synchronize guest, company, travel agent and group profile information across the enterprise to enable new customer relationship management initiatives. The property interface is based on the latest XML technologies and communicates with both Four Seasons existing Fidelio version 6.00 sites and its latest Opera Property Management System installations. The OPERA Property Management System has been selected as the property technology solution for all new Four Seasons properties. Four Seasons began installing OPERA PMS in February 2001 at its new hotel located in Prague, Czech Republic. Global deployment of OPERA PMS has continued with the opening of Four Seasons Hotel Shanghai in February 2002 and Four Seasons Resort Sharm El Sheikh, in April 2002. Bill Poe, Executive Vice President, Hotel Sales and Strategies of MICROS Systems said, "We consider it a great privilege to be chosen by Four Seasons Hotels and Resorts as a strategic technology partner and to be a part of their global expansion. We are pleased that our Central Reservation System, Customer Information System and OPERA Enterprise Solution meet the demanding requirements of this premier hotel company." MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 120,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 10,000 hotels worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS. For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.
Contact
Louise J. Casamento
Director Of Marketing
United States - Columbia, Email: lcasamento@micros.com
Organization
Oracle Hospitality
https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA
- Columbia, MD 21046-2289
Tollfree: (866) 287-4736
Email: oraclehosp_ww@oracle.com
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