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Apex Hotels Set to Install MICROS's OPERA Multi-Property PMS, Sales & Catering and Yield Management Systems in Three Hotels in Scotland
12 February 2002

Columbia, Md. — MICROS Systems, Inc. [NASDAQ: MCRS] , a leading provider of information technology solutions for the hospitality industry, has signed an agreement with Scottish-based Apex Hotels to install the MICROS OPERA Enterprise Solution (OES) in its three hotels in Scotland. Apex will install the multi-property version of OPERA, which includes Central Reservations (CRS), Property Management (PMS), Sales & Catering (S&C) and Yield Management powered by OPUS 2 Revenue Technologies, a MICROS subsidiary.

The OPERA Enterprise Solution is a fully integrated suite of products consisting of modules that can be easily added or expanded, allowing effective and easy deployment from smaller operations to global, multi-branded hotel chain environments. Hotels can deploy OES with just the Front Office module or they can integrate Sales & Catering, Revenue Management, Quality Management, Back Office, Materials Management and other applications. In addition, the OPERA Enterprise Solution offers products for corporate management, including the Central Reservations System for centralized guestroom and function space sales, and the Enterprise Information System, a Customer Relationship Management (CRM) package specifically designed for the hotel industry.

"MICROS-Fidelio's comprehensive OPERA system offers Apex Hotels an integrated solution to our PMS, CRS, Sales and Yield Management requirements," stated Chris Lynch, Director of Sales & Marketing for Apex Hotels. "Whilst establishing a Head Office and a Central Reservations Department, plus preparing to open new properties, it was important for us to choose a supported and integrated set of products. MICROS-Fidelio satisfied these requirements and we look forward to their installation."

Frank Ward, Managing Director of MICROS-Fidelio Limited UK, said, "We are delighted Apex Hotels has chosen MICROS-Fidelio as their information technology partner. The Opera Enterprise Solution takes guest service and recognition to the highest level and provides outstanding opportunities to enhance communication, revenue generation, and corporate management."

About Apex Hotels

Apex Hotels is currently undertaking both a growth strategy and a re-positioning program. The Company is moving into the four-star market with a design- oriented product. The aim is to provide both quality and great design in very relaxed and informal environments, and to do so in volume. The Company's medium term goal is to reach a mass of 10 to 12 hotels within the next 5 years and to continue to push the boundaries forward for good hotel provision.

About MICROS Systems, Inc.

MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 125,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 11,000 hotels worldwide. MICROS stock is traded through Nasdaq under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.

Contact
Louise J. Casamento
Director Of Marketing
United States - Columbia, Email: lcasamento@micros.com

Organization
Oracle Hospitality
https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA - Columbia, MD 21046-2289
Tollfree: (866) 287-4736
Email: oraclehosp_ww@oracle.com

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