The OPERA Enterprise Solution is a fully integrated suite of products consisting of modules that can be easily added or expanded, allowing effective and easy deployment from smaller operations to global, multi-branded hotel chain environments. Hotels can deploy OES with just the Front Office module or they can integrate Sales & Catering, Revenue Management, Quality Management, Back Office, Materials Management and other applications. In addition, the OPERA Enterprise Solution offers products for corporate management, including the Central Reservations System for centralized guestroom and function space sales, and the Enterprise Information System, a Customer Relationship Management (CRM) package specifically designed for the hotel industry.
"With a total of 1,626 rooms between the Little America and Grand America properties, we needed a sophisticated system to centralize management tasks such as reservations, PBX (Private Branch Exchange) and accounting," explained George Odencrantz, Director of IT for Sinclair Oil Corporation. "We researched our options for months and selected the OPERA Enterprise Solution from MICROS because of its superior functionality and guest-centric design. In today's competitive hospitality market, it's critical to provide the highest level of guest services possible, and the OPERA system helps us to do just that."
Jeff Weingrad, Vice President of the MICROS Independent Hotels Business Unit, stated, "We are confident that the OPERA Enterprise Solution will help Sinclair Oil streamline its operations and provide the excellent guest services for which Sinclair Oil is known. Guestroom inventory, for both properties, can now be viewed through a single image on one screen. Critical data is immediately available to managers at both the properties and the corporate levels. As the hotels prepare for their important Olympic visitors, our system will be working hard behind the scenes to help everything run smoothly."
About Sinclair Oil Corporation
Sinclair Oil is a diversified, privately held corporation that owns and operates hotels, resorts, cattle ranches, oil refineries, pipelines and service stations. You can learn more at .
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 125,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 11,000 hotels worldwide. MICROS stock is traded through Nasdaq under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at 443-285-8144 or 800-638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com .
The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.
