To date, Six Continents Hotels has invested heavily in the next generation systems' project, primarily on research, development and support to ensure the delivery of superior value to its hotels. "In today's business environment, it becomes critical that we leverage our experience to help drive value for companies under our global umbrella. They will have access to our infrastructure and knowledge that will ultimately result in incremental revenue generation," said Richard Hartman, Managing Director, Six Continents Hotels, Asia Pacific.
Six Continents Hotels is seeking ways to migrate all disparate systems to a common, next-generation platform. This includes two other core business systems, the central reservation system and the revenue management system.
"The present environment for business management solutions is fragmented. Upon completion of this integration project, the central reservation system will seamlessly interact with the property management system. This will ensure instant guest recognition across all Six Continents Hotels globally, enabling staff to better manage guest preferences, and ensure superior levels of service quality and satisfaction," said Jinou Park, Regional Director of Revenue Management and Systems Planning, Six Continents Hotels, Asia Pacific.
"Hotel owners and investors can also expect greater returns and value with the adoption of this new system. Advancing and integrating our systems lead to controlled total cost of system ownership for owners. Also, once staff are acquainted with the new graphical user interface and trained in managing the system, they can be assigned to any Six Continents Hotels brand without the need for re-training or orientation."
While the central reservation and revenue management systems run on Six Continents Hotels' internal system with its main frame in Atlanta, Six Continents Hotels is working with MICROS in the deployment of the OPERA property management system, which operates on an Oracle 8i database.
"MICROS has built this next generation property management system from the ground up with the latest programming tools and knowledge, thus ensuring technical superiority for more robust and stable performance," said Ivan Chan, Director of IT, Six Continents Hotels, Asia Pacific. "The utilization of an Oracle database ensures maximum scalability and reliability, which means the system is able to efficiently grow with the business."
Six Continents Hotels, which owns, manages or franchises global hotel brands including Inter-Continental® Hotels and Resorts, Crowne Plaza® Hotels and Resorts, Holiday Inn®, Holiday Inn Express®, and Staybridge Suites® by Holiday Inn®, is the first hotel management company in the world to implement a systems deployment of such scale.
About Six Continents Hotels
Six Continents(SM) Hotels, the hotel business of Six Continents PLC of the United Kingdom
[NYSE: SXC]
(ADRs), owns, manages, leases or franchises more than 3,260 hotels and 514,000 guest rooms in nearly 100 countries and territories.
The following are some of the service marks owned by Six Continents Hotels, Inc., its parent, subsidiaries or affiliates: Holiday Inn®, Crowne Plaza®, Holiday Inn Express® in the Americas, Express by Holiday Inn(SM) in Europe, the Middle East and Africa, Holiday Inn Select®, Holiday Inn Garden Court(SM), Holiday Inn SunSpree® Resort, Staybridge Suites® by Holiday Inn®, Holiday Inn Family Suites(SM) Resort, Holidex®, Priority Club®, Inter-Continental® and Forum®. Centra® in Canada and Mexico; Centra(SM) in the U.S.; Parkroyal(SM) in the U.S. and Canada; Parkroyal® in Mexico.
Six Continents Club®, Six Continents(SM), 6 Continents(SM) and the 6C logo are service marks of Six Continents PLC and used under license.
Six Continents Hotels, Inc. offers information and reservations capability on the Internet -- , for Inter-Continental Hotels and Resorts, www.crowneplaza.com for Crowne Plaza Hotels and Resorts, www.holiday-inn.com for Holiday Inn hotels, for Holiday Inn Express hotels, www.staybridge.com for Staybridge Suites by Holiday Inn, and www.priorityclub.com .
For the latest news from Six Continents Hotels, visit the online Press Office at .
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 125,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 11,000 hotels worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS. For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at 443-285-8144 or 800-638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.
The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.
