The MICROS OPERA Enterprise Solution (OES) is a fully integrated suite of products consisting of modules that can be easily added or expanded, allowing effective and easy deployment from smaller operations to global, multi-branded hotel chain environments. For AMS Hotels, MICROS will be installing Central Reservations functionality within its Multi-Property Management module, Sales & Catering module, and Yield Management module; the suite also has available the Quality Management, Back Office, and Materials Management modules.
According to Arne Visser, General Manager of AMS Hotels, the MICROS OPERA products offer a full range of capabilities that AMS Hotels was seeking. "OPERA will give us central reservation functionality within a property management system environment, allowing over-bookings to overflow into other properties, thus retaining as much business as possible and satisfying the needs of our customers," he explained. "We are also pleased to be able to optimize rates and revenues across all of our properties and run everything off of a single database."
Jeroen Buitelaar, MICROS Vice President - Major Accounts for Europe, Africa & Middle East, stated, "AMS Hotels will benefit from the intuitive design of the OPERA system, which makes it very user friendly and effective. We are pleased that our products fit so well with AMS Hotels' corporate strategy for growth and information management."
Another important aspect of this installation is the local training and support being provided by van Hessen b.v. - Netherlands. "AMS Hotels conducted an extensive review before choosing MICROS products, but they also felt strongly about having local technical support," said Martin van Straten, MICROS-Fidelio Business Unit Manager for van Hessen b.v. "Because of our strong partnership, they can be confident that all AMS Hotels will not only have the best IT systems, but also personal, high-quality training and service."
About AMS Hotels
AMS HOTEL GROUP manages 14 hotels in the best part of Amsterdam. AMS Hotel provides you with different classes and rating; 2-star tourist class, 3-star superior tourist class and 4-star business class.
About van Hessen b.v. - Netherlands
Founded in 1919, Van Hessen b.v. is the MICROS distribution partner for Belgium, Netherlands and Luxembourg. With over 300 hotels and 1000 restaurants installed with MICROS products, Van Hessen is the leading hospitality solutions provider for the region. For more information please contact Mr. Martin van Straten on +31 180 442800.
About MICROS Systems
MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 120,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 10,000 hotels worldwide. MICROS stock is traded through Nasdaq under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at 443-285-8144 or 800-638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.
The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.
