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SynXis AgentĀ® Provides Hawaii-Based Castle Resorts & Hotels with Leading-Edge Electronic Distribution Technology - Web-Native Reservation Technology Centralizes Management of Resorts' Reservations
29 October 2001

MCLEAN, VA, Oct. 30 - When the Castle Resorts & Hotels () needed an efficient way to manage their electronic distribution reservations from a central location, they contacted SynXis, a leading provider of reservations technology in the hospitality industry, for their solution. Today, SynXis and Castle Resorts announced that all GDS booking activities will be processed through SynXis Agent, a suite of Internet-based reservation management and distributions systems, providing guests with the ability to make hotel reservations through travel agents and the Internet.

Castle Resorts has 20 unique tropical resorts located in Hawaii, Micronesia, and New Zealand. "SynXis provides a more effective way for us to manage our reservations for hotels and resorts that are spread around the Pacific Ocean and South Seas. The electronic distribution channels we now have access to are essential to help the hospitality industry cope with the changes in how people research and book travel," said Alan Mattson, Vice President of Sales and Marketing for Castle Resorts. "A single chain code will help us streamline bookings and enhance awareness of our property to travel agents." The resorts will use GDS Connectivity to link to over 600,000 travel representatives through seamless connectivity, and all will be listed under the SynXis chain code, YX.

Reservations for each property will be managed from a central location in Honolulu. SynXis' easy notification capability allows the properties to receive reservations via e-mail at each location daily, saving staff valuable time.

"Increasingly, hotels are looking for flexible solutions to assist them in meeting operational and revenue goals in this changing economic market," said Elmer Coppoolse, Vice President at SynXis. "SynXis' dedicated sales team and innovative software developers can find many cost-effective ways for meeting the requirements of hotels and destinations of any size. The Castle Resort started with 220 rooms, and today they have over 2,000. With that kind of growth and our scalable solutions, they can rely on SynXis to continue providing electronic distribution and reservations management technology."

About SynXis Corporation

SynXis Corporation's Internet-based Application Service Provider delivers full electronic distribution capabilities to the hospitality industry worldwide. SynXis AgentĀ®, their core solution, empowers hotel operators to consolidate and manage hotel inventory from all sources - seamless GDS connectivity, popular Internet travel sites, private-label central reservations systems, and full-service hotel Web sites. It also helps hotels build revenue by enabling customers to conveniently research and book reservations through any channel. SynXis is the technology source for more than 900 hotels, bed and breakfast, resorts, and destinations, including CHIP Hospitality, La Jolla Beach and Tennis Club, VIP International, and Colonial Williamsburg.

SynXis' corporate headquarters are in McLean, VA, with offices in Denver, CO and Amsterdam, The Netherlands. For more information on SynXis and its products, please call 703-448-2530, e-mail info@synxis.com, or visit our Web site at www.synxis.com.

About Castle Resorts

Castle Resorts & Hotels is a subsidiary of The Castle Group, Inc. that was founded in 1994 with just 220 rooms. The Group now manages 20 hotels and condominiums in Hawaii on Oahu, Maui, Molokai, Big Island and Kauai; in Micronesia in Saipan and Chuuk; and in New Zealand on Auckland's North Shore. Accommodations range from hotel guest rooms to spacious resort condominiums that combine value, convenience and genuine Hawaiian hospitality.

Contact
Kristin Conner
Phone: 973.376.9300
Email: kristin@keatingpr.com

Organization
Aven Hospitality
https://avenhospitality.com/
3150 Sabre Drive
USA - Southlake, TX 76092
Phone: 682-606-4000

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