The MICROS OPERA Enterprise Solution (OES) is a fully integrated suite of products consisting of modules that can be easily added or expanded allowing effective and easy deployment from smaller operations to global, multi-branded hotel chain environments. OES can be deployed in any size environment, from a single property, with just Front Office, to a large, full service hotel with Sales & Marketing, Catering, Central Reservations, Revenue Management, Quality Management, Back Office, and Materials Management modules.
The MICROS 3700 POS System is Windows®-based and offers enterprise-wide system integration capability and overall flexibility for store management. The system's graphical interface features a full-color touch screen and customizable options such as "screen designer," which can help reduce server- training time and improve productivity. Comprehensive reporting capabilities offer added controls and up-to-the-minute analysis for the hotel's management team.
Jeroen Buitelaar, MICROS Vice President - Sales & Major Accounts for Europe, Africa & Middle East, stated, "Carlton Hotel Collection is one of the first hotel chains in Europe to implement the integrated modules of OPERA Property Management and Sales & Catering. This integration will give Carlton Hotel Collection state-of-the-art management tools and a customer-centric information system. The OPERA Enterprise Solution takes guest service, guest recognition and guest satisfaction to the highest level."
Martin van Straten, Fidelio Business Unit Manager for Van Hessen b.v., added, "We are pleased that the Carlton Hotel Collection has selected Van Hessen b.v. as its strategic IT partner. We are providing local training and support so they are assured of personal, high-quality service at all times."
On behalf of Carlton Hotel Collection, Managing Director Alfred Bree stated, "The installation of these new systems is an exciting time for our company. We wanted the best technology available, but it was also important to us that the systems were designed with the guest in mind. Additionally, we feel that our staff will be quite comfortable with the OPERA Enterprise Solution and will derive great benefit from this integrated solution."
About Carlton Hotel Collection
The Carlton Hotel Collection offers you: 6 four-star deluxe hotels in the Netherlands and 2 four-star deluxe hotels in Great Britain. All hotels are located in or near the major commercial areas of Amsterdam, The Hague, Utrecht, Rotterdam, Eindhoven, London and Glasgow. For more information please visit the Carlton website at .
About Van Hessen b.v. - Netherlands
Founded in 1919, Van Hessen b.v. is the MICROS distribution partner for Belgium, Netherlands and Luxembourg. With over 300 hotels and 1000 restaurants installed with MICROS products, Van Hessen is the leading hospitality solutions provider for the region. For more information please contact Mr. Martin van Straten on +31-180-442800.
About MICROS Systems
MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 120,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 10,000 hotels worldwide. MICROS stock is traded through Nasdaq under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at +1-443-285-8144 or 800-638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.
The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.
SOURCE: MICROS Systems, Inc.
