Back

Concorde Hotels Selects MICROS OPERA Enterprise Solution for Its Parisian Properties
25 June 2001

COLUMBIA, Md., June 25 / MICROS Systems, Inc. [NASDAQ: MCRS] , a leading provider of information technology solutions for the hospitality industry, is installing its OPERA suite of property management products at eight luxury hotels owned and managed by Paris-based Concorde Hotels.

The MICROS OPERA solution has now been installed at Concorde's luxurious Hotel Crillon in Paris, Hotel de la Reine in Nancy, and Hotel de Louvre in Paris. The next installation is underway at Hotel Concorde Saint-Lazare, a 266-room Grand Hotel in the heart of the Paris business district, and four more properties will follow within the next year.

The MICROS OPERA Enterprise Solution (OES) is a fully integrated suite of products consisting of modules that can be easily added or expanded allowing effective and easy deployment from smaller operations to global, multi-branded hotel chain environments. OES can be deployed in any size environment, from a single property with just Front Office to a large, full service hotel with Sales & Marketing, Catering, Revenue Management, Quality Management, Back Office, and Materials Management. In addition, the OPERA Enterprise Solution offers optional products for a hotel chain's corporate office, including a Central Reservations Systems for both centralized guestroom and function space sales, the Enterprise Information System, and the Customer Relationship Management (CRM) package, specifically designed for the hotel industry.

"Concorde Hotels is a long-time customer of MICROS, having used our Fidelio Technologies Central Reservations System for more than three years," stated Vicente Martin, Managing Director of MICROS-Fidelio France. "Now that they have chosen our OPERA multi-property system, we are migrating each hotel's existing property management system to the OPERA system. We are confident that this solution will give Concorde Hotels the management controls and capabilities they desire for their properties."

Thierry Guiraudios, IT Director for Concorde Hotel, affirmed that OPERA is the ideal system for Concorde's properties. "In addition to the superior functionality and thin client operation we desired, OPERA also meets our needs for reliability. The system includes an Oracle load balancer to handle our multiple servers, so we are confident that the system can handle high volume once all properties are on line."

About Concorde Hotels

The Paris-based Concorde Group includes 13 owned hotels and 67 member hotels throughout the world.

About MICROS Systems

MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 120,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 10,000 hotels worldwide. MICROS stock is traded through Nasdaq under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at 443-285-8144 or 800-638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.

The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.

Contact
Louise J. Casamento
Director Of Marketing
United States - Columbia, Email: lcasamento@micros.com

Organization
Oracle Hospitality
https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA - Columbia, MD 21046-2289
Tollfree: (866) 287-4736
Email: oraclehosp_ww@oracle.com

Follow us on:
LinkedInYoutube

Recent News
Oracle Approved by IHG Hotels & Resorts as a Property Management Provider
PPHE Hotel Group Implements Oracle OPERA Cloud to Improve Operations and Drive Innovation
Oracle Named a Leader in IDC MarketScape Worldwide Hospitality Property Management Systems 2025 Vendor Assessment

Back

Click here for All Industry News


Powered by Hsyndicate

Privacy Statement & Disclaimer | Submit News