As showcased at World Gaming 2000, the OPERA Enterprise Solution (OES) is a fully integrated suite of products consisting of modules that can be easily added or expanded, allowing effective and easy deployment from smaller operations to global, multi-branded hotel chain environments. The OPERA Enterprise Solution introduces enterprise-wide seamless data integrity to manage the complex and dynamic hospitality environment. The OPERA Enterprise Solution creates a paradigm shift of methodology by offering a free-flow of information across multiple applications and multiple properties on one single database to provide the ultimate tool for both property and/or central operations. OES can be deployed in any size environment, from a single property with just Front Office to a larger full service hotel with Sales and Catering, Revenue Management, Quality Management, Back Office and Materials Management. In addition, OES offers products for a hotel chain's corporate office, including a Central Reservations System for both centralized guestroom and function space sales, and an Enterprise Information System, for enterprise-wide customer relationship management, decision support and data warehousing. An additional feature available with OES is the OPERA PALM, offering a mobile wireless connection to OES application, permitting hotels to provide services including check-in and check-out, room inspection and event management at any point of contact.
All of the products in the OPERA Enterprise Solution utilize a 'Web' front end to enhance customer service and create new avenues of communication and revenue generation via the Internet. Through their Web browsers, hotels can access the extensive customer information database maintained by OPERA's Enterprise Solution for local, central and global management of all customer relation management functions.
"The creation of our web-enabled OPERA Enterprise Solution system represents the future of hospitality information technology," stated Bernard Jammet, Executive Vice President of Product Development of MICROS Systems, Inc. "With the OPERA platform, we have designed a new and powerful infrastructure based on Oracle(R) technology that provides a free flow of information and opens the door to virtually unlimited communication, data sharing and revenue maximization. We are excited to introduce this new technology to the gaming industry."
About MICROS Systems
MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 120,000 MICROS point-of-sale systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand Micros-Fidelio for more than 10,000 hotels worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Manager, Marketing Communications at 443-285-8144 or 800-638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.
The MICROS logo is a registered trademark of MICROS Systems, Inc. OPERA and the OPERA Enterprise Solution are trademarks of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.
