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MICROS's OPUS 2 to Provide Newly Unveiled Enterprise Revenue Management System for Carlson Hospitality Worldwide
28 August 2000

COLUMBIA, Md., Aug. 28 / OPUS 2 Revenue Technologies, Inc., a subsidiary of MICROS Systems, Inc. [NASDAQ: MCRS] has signed an agreement to provide its TopLine(TM) PROPHET Enterprise Revenue Management System to Carlson Hospitality Worldwide, a leader in the luxury, upscale and mid-tier segments of the lodging industry. OPUS 2 will work with Carlson to develop an interface with Carlson's Curtis-C Central Reservations System to offer centralized revenue management throughout Carlson's varied hotel portfolio, which includes Radisson Hotels & Resorts®, Regent International Hotels®, and Country Inns and Suites By Carlson®. Carlson will begin immediately by deploying OPUS 2's TopLine PROPHET revenue management system in two pilot sites for orientation and training purposes.

TopLine PROPHET is a Windows®-based yield management system designed to maximize revenue and boost overall hotel property profitability. The system brings together the industry's most sophisticated tools for forecasting, analysis and rate quotation in a fully integrated format. Furthermore, TopLine PROPHET Enterprise is an internet-accessible revenue management system, featuring global Internet access via the World Wide Web. This system utilizes newly created distributed application architecture, which allows all properties instant access to information and upgrades. It also simplifies installation by reducing the need for individual site visits and training, resulting in a significant saving of time and money.

"With more than 650 properties in 62 countries, we were actively seeking a centralized solution for revenue management," explained Scott Heintzeman, CIO for Carlson Hospitality Worldwide. "The TopLine PROPHET Enterprise system will allow us to easily deploy and manage rate setting and many other critical revenue management functions from our headquarters. We are excited about the ease of use and capabilities this new system offers, and its potential to maximize revenues and boost overall hotel profitability for installed hotels."

Charles R. Clack, CEO of OPUS 2, stated, "Carlson Hospitality Worldwide is the ideal customer for TopLine Enterprise, so we are pleased to be named as their preferred vendor for revenue management applications. We designed TopLine PROPHET Enterprise to address the specialized needs of large hospitality companies like Carlson, utilizing the industry's most advanced capabilities. By integrating our robust revenue management tools with the power of internet distribution, we have created a whole new way for hospitality companies to analyze booking trends, control rates and enhance revenues. We look forward to working with Carlson's worldwide technical and management staff."

On behalf of MICROS Systems, Bill Poe, Senior Vice President, Hotel Sales and Strategies, stated, "We are proud to be providing such effective new technology to Carlson Hospitality Worldwide. The OPUS 2 Topline PROPHET Enterprise system will complement MICROS-Fidelio's full-featured Property Management System already deployed in much of Carlson's hotel portfolio. We are confident that the TopLine PROPHET Enterprise System will also help Carlson continue to manage their operation and enhance revenues."

About Carlson Hospitality Worldwide

Carlson Hospitality Worldwide is a global leader in hospitality service, encompassing more than 1,250 hotel, resort, restaurant and cruise ship operations in 77 countries. Specific brands include: Regent International Hotels®; Radisson Hotels & Resorts®; Country Inns & Suites By Carlson®; Carlson® Lifestyle Living (Carlson Park); Carlson Vacation Ownership; Radisson Seven Seas Cruises®; T.G.I. Friday's® and other restaurant brands; and Provisions, a worldwide procurement company.

About OPUS 2

OPUS 2 Revenue Technologies, a subsidiary of MICROS Systems, Inc., is the world's leading developer of sophisticated yield management systems for the hospitality industry. The company's software products achieve significantly higher revenue from existing demand in hotel properties of all sizes. Bringing together the most advanced tools for forecasting, analysis, and rate quotation, OPUS 2's systems maximize revenue for both transient and group business in a variety of hotel and resort settings. These products are currently installed in over 250 hotel properties around the world.

About MICROS Systems

MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 120,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 10,000 hotels worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Manager, Marketing Communications at 443-285-8144 or 800-638-0985. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.

The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.

Contact
Louise Casamento
Vice President of Marketing
Phone: +1 443 285 8144
Email: lcasamento@micros.com

Organization
Oracle Hospitality
https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA - Columbia, MD 21046-2289
Tollfree: (866) 287-4736
Email: oraclehosp_ww@oracle.com

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