How do you create a truly memorable hospitality experience that keeps guests coming back? In this episode of The Turndown, James Kendall LaRue, COO of LOGE, shares his journey from consulting to leading an innovative hospitality brand that prioritizes community and authenticity. With properties designed to get guests out of their rooms and connected with each other and the outdoors, LOGE blends technology and personalized hospitality to create memorable moments across its growing network of experiential stays.
Kendall discusses how LOGE leverages tech to streamline operations while empowering team members to focus on human-to-human interactions and shares insights on why authenticity and genuine care are the core competencies he seeks in leaders. With a unique approach to staffing, training, and community engagement, Kendall explains why true hospitality is about creating meaningful experiences, not just selling rooms. Cloudbeds is hospitality's only intelligent growth engine — a unified platform trusted by the world's most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stacks, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system. The platform is enhanced with Signals, a hospitality AI model giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale. Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World's Best Hotel PMS Solutions Provider, 2022), and Deloitte's Technology Fast 500 (2024). For more information, visit www.cloudbeds.com.
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Brad Steward: Inspiring advocacy through intentional design and experienceFriday 30 May 2025 |
Contact
Paula Carreirao
PR & Partner Marketing Specialist
Email: paula.carreirao@cloudbeds.com
Organization
Cloudbeds
https://www.cloudbeds.com/
3033 Fifth Ave Suite 100
USA
- San Diego, CA 92103
Phone: 6502450166
Email: info@cloudbeds.com
Recent News
Historic Hotels of America® Chooses Cloudbeds as a Supplier Partner to Bring Seamless Operations to Landmark Hotels |
Cloudbeds unveils inaugural Cloudbeds Collection: 100 Properties redefining independent hospitality |
Cloudbeds and Ágora Partner to unify Hotel POS and Operations for Seamless Guest Experiences |