The hospitality industry is facing a talent crisis, but what does it take to attract, retain, and inspire the next generation of leaders? In this episode of The Turndown, Lori Kiel, SVP of Revenue Management at Pyramid Global Hospitality, shares her thoughts on the evolving role of talent and technology in the industry.The conversation dives into the future of revenue management and commercial teams, the importance of collaboration, and how to create a sustainable pipeline of passionate hospitality professionals. Cloudbeds is hospitality's only intelligent growth engine — a unified platform trusted by the world's most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stacks, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system. The platform is enhanced with Signals, a hospitality AI model giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale. Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World's Best Hotel PMS Solutions Provider, 2022), and Deloitte's Technology Fast 500 (2024). For more information, visit www.cloudbeds.com.
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Contact
Paula Carreirao
PR & Partner Marketing Specialist
Email: paula.carreirao@cloudbeds.com
Organization
Cloudbeds
https://www.cloudbeds.com/
3033 Fifth Ave Suite 100
USA
- San Diego, CA 92103
Phone: 6502450166
Email: info@cloudbeds.com
Recent News
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Historic Hotels of America® Chooses Cloudbeds as a Supplier Partner to Bring Seamless Operations to Landmark Hotels |
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Cloudbeds unveils inaugural Cloudbeds Collection: 100 Properties redefining independent hospitality |
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Cloudbeds and Ágora Partner to unify Hotel POS and Operations for Seamless Guest Experiences |
