Vingcard, an ASSA ABLOY company and leading provider of advanced technologies for the hospitality industry, is honored to today share details regarding its expanding relationship with Meriton Suites, Australia’s largest owner of apartment-style hotel accommodation. With the recent expansion of its portfolio to 23 locations to include Canberra and Melbourne, the Australian group can importantly continue to rely on Vingcard to provide the latest advances in property security- ensuring that its guests can experience a safe and seamless stay, resulting in enhanced satisfaction and loyalty.

Sustainability has become a major buzzword in various industries, and the hospitality sector is no exception. Sustainability in the hotel industry refers to the measures taken to reduce the environmental impact of hotel operations. This can include energy conservation, waste reduction, water efficiency, and sourcing local and organic food for hotel restaurants.

The Shiji Buzz platform hosted a webinar where industry experts discussed the latest guest experience trends and strategies. Moderated by techtalk.travel’s André Baljeu, the webinar featured insights from Danica Smith of Review Pro, Alicia Alonso from Iberostar, and Laura Xhaferaj from Booking.com. The panel discussed the latest trends and strategies to elevate guest experiences in 2024 and beyond, such as leveraging F&B revenue and meeting sustainability expectations. This summary will delve into the topics covered, including the critical role of guest reviews, the integration of sustainable practices, and the use of technology to enhance guest experiences.

Agilysys, Inc. (NASDAQ: AGYS), a leading global provider of hospitality software solutions and services, today announced Marriott International has selected the Agilysys point-of-sale platform InfoGenesis as an option for hotels in its portfolio across the U.S. and Canada.

Vingcard, an ASSA ABLOY company, has announced the enhancing of its door lock security abilities and features by ensuring compatibility with MIFARE Ultralight® AES from NXP® Semiconductors. The latest in contactless integrated circuit (IC) technology for door lock credentials, MIFARE Ultralight AES together with Vingcard locks are set to provide the advanced encryption and flexibility that today’s hotels need to ensure heightened guest safety, convenience and service quality.

Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, and Taiba Investments, a leading Saudi hospitality company with an extensive record in managing, developing, and operating hotels and residential compounds across the Kingdom of Saudi Arabia, announced the signing of a strategic technology agreement at the Arabian Travel Market event in Dubai. This collaboration will see the adoption of Sabre Hospitality's SynXis platform across multiple hotel brands within Taiba Investments' portfolio, including Makarem and Nur.

Cloud5 Communications, a leading provider of IT solutions and services for more than 5,000 hotels across the Americas, has announced the appointment of technology expert and managed IT veteran, Frank Ziller, as its Chief Technology Officer (CTO).

While the discussion around Artificial Intelligence (AI) has been going on for years, there has been a renewed level of enthusiasm since the introduction of generative AI technologies like ChatGPT.

In a previous article, we gave you the 8 key performance indicators (KPI) to monitor the efficiency of your website. Here we give you other tools and KPIs to deepen the analysis of your hotel website’s performance.

I recently wrote an article for Entrepreneur.com that I wanted to share with our Insights Audience and expand further on in relation to the 2023 Guest Experience Benchmark Report. In today’s digital era, where every consumer interaction can be broadcasted globally in seconds, reputation management has never been more challenging or crucial. As businesses grapple with the power of online reviews and social media, proactively managing and safeguarding a brand’s public image is essential for sustaining long-term success and consumer trust.