Significant upcoming privacy updates from Apple are coming in December and they will impact email marketing strategies. For hotel marketers, these changes are crucial as they will alter how engagement metrics like email opens and clicks are tracked. Understanding and adapting to these updates is essential for maintaining effective communication with guests, ensuring personalized experiences, and leveraging first-party data to drive direct bookings and enhance overall marketing efforts.

There used to be a time when hotel revenue managers simply had to look at predicted demand and keep an eye on competitors’ rates to optimize pricing.

The next decade promises exciting advancements for hoteliers looking to create amazing guest experiences. From artificial intelligence (AI) and augmented reality to deep data integration for hyper-personalization, there’s a lot for lodging businesses and guests to look forward to in the coming years.

Paradores, Spain’s iconic hotel chain, has reaffirmed its trust in Shiji ReviewPro to support its ongoing efforts to enhance guest satisfaction and operational efficiency. Since 2016, Paradores has relied on Shiji ReviewPro's Online Reputation Management (ORM) and Guest Satisfaction Surveys (GSS) to drive improvements in guest experience across its properties. This collaboration remains a key part of Paradores' strategic plan, which prioritizes digital innovation and sustainability as essential drivers of future growth. Following a record-breaking year in 2023, Paradores is committed to using advanced digital tools to further strengthen its leadership in the Spanish hospitality market.

MINNEAPOLIS—Nov. 21, 2024 — IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, has released its annual trends report, 5 Predictions That Will Shape Hospitality in 2025. To help hospitality companies navigate the new year and beyond, IDeaS collected insight from some of the top minds in the industry, including hoteliers, management companies, and technology partners to identify the major trends hospitality organizations are likely to see, as well as how to implement new strategies and technologies to succeed.

Apaleo, the API-first open property management platform, today announced it has raised €20 million in a growth equity investment round led by PSG Equity, a leading growth equity firm that specialises in partnering with software and technology-enabled services companies to help navigate and capitalise on transformational growth. Existing investors Redalpine, FOMCAP IV, and Rockaway Ventures also participated in the round.

Aptech, a leading provider of enterprise accounting, business intelligence, financial planning and management solutions for the hospitality industry, today announces that Baymahni Resort in the Bahamas has selected its PVNG accounting solution to manage the resort’s finances through its renovation and construction phase, as well as for ongoing operations when the property opens for reservations in summer 2025.

Today, Hapi, the leading provider of hospitality data and connectivity solutions, announced its work with the Nemacolin Resort, which resulted in winning the prestigious 2024 Hotel Visionary Partnership Award from Hospitality Technology. The Partnership Award is presented to a hotelier-vendor team that demonstrated exceptional collaborative ideation and execution of a technology solution over 12 months or longer.

The payment industry has evolved significantly over the past few years, bringing forth innovative ways for consumers to pay. These new payment methods are built to reduce friction and increase convenience, helping businesses earn more without any added risk.

The 2024 Oktoberfest brought in massive crowds and substantial business for local hotels. Global Review Index (GRI) data provides critical insights into how Munich hotels handled the increased demand. By examining the trends and performance metrics, hoteliers can identify areas of improvement and strategic actions that add value for guests. Here’s a breakdown of key findings with actionable insights for hoteliers.