The personalized service French travelers expect from hoteliersFrance remains one of the world's top tourist destinations, with the number of overnight tourist stays increasing by 3.9 percent year-over-year from Q4 2015 to Q4 2016.
Thursday 3 August 2017 - Aven Hospitality |
Oracle Hospitality Introduces New Data Science Cloud Services to Help Food & Beverage Operators Optimize Every SaleEmpowering food and beverage operators to convert data into profit, Oracle Hospitality today announced Data Science Cloud Services. With the new services, food and beverage operators gain the ability to analyze key information such as sales, guest, marketing and staff performance data at unprecedented speed – generating insights that lead directly to actionable measures that improve their top and bottom line.
Wednesday 2 August 2017 - Oracle Hospitality |
New Board Member Expands Direction of HTNGBill Martin, CIO of AEG, has been elected to HTNG's Board of Governors, strengthening the direction of the organization's hospitality expansion. HTNG recently announced their name change from Hotel Technology Next Generation to Hospitality Technology Next Generation to signal expansion into other hospitality verticals. Bill's addition to the Board will provide vast insight and jump-start HTNG's growth into large sport and entertainment venues.
Tuesday 1 August 2017 - Hospitality Technology Next Generation (HTNG) - AHLA |
apaleo announces Open Hospitality Cloud, an ecosystem for the hotel industry that integrates a true cloud PMS and an extensive APIapaleo today announced the introduction of the Open Hospitality Cloud — the world's first entirely open ecosystem for the hospitality industry. Hospitality companies, technology vendors and app developers will be able to build their own customised hotel management platforms by plugging in their favorite apps and systems. Open Hospitality Cloud's API will ensure that apps work together seamlessly and can support the fast digitisation of the industry.
Monday 31 July 2017 - Apaleo GmbH |
Global software business celebrates opening in IrelandGlobal hospitality software business Guestline has opened its first operations in Ireland with a new office and the appointment of a country manager. It is the beginning of European expansion for the UK business, whose operations are spread across the UK and Asia.
Friday 28 July 2017 - Guestline Ltd |
Provenance Hotels chooses IDeaS G3 RMS to advance revenue strategy in 2017MINNEAPOLIS—IDeaS Revenue Solutions, the leading provider of revenue management software solutions and advisory services, is delighted to announce the expansion of its relationship with innovative hospitality management company, Provenance Hotels.
Wednesday 26 July 2017 - IDeaS a SAS company |
Minor Hotels partner with CRM leader, CendynCendyn, the leading CRM and sales platform in the hospitality industry, has been selected as the partner of choice for Minor Hotels, a diverse spectrum of hotel chains and brands connected to the needs and desires of today's global travelers.Cendyn was selected by Minor Hotels to help drive loyalty and improve engagement with their guests to deliver the right communication, to the right guest, at the right time. Using unrivalled connectivity to third party vendors, reporting and analytics, Cendyn will provide all five brands in the Minor Hotels group with true intelligence of every guest, across all their hotels, no matter what channel they came through.Eric Cartwright, Director Loyalty & Partnerships, Minor Hotels, commented, "We are delighted to begin our relationship with Cendyn. As a CRM leader, Cendyn embodies what Minor Hotels feels to be a like-minded partner. While we grow beyond our current state, following our roadmap of expansion, we need to future-proof our customer platforms to allow us the ability to immediately recognize our valued, repeat guests as well as our first-time guests in a manner that augments our existing DISCOVERY loyalty program, by delivering insights on each individual so that we can drive loyalty through service delivery, analytics, and timely communication. As we expand, this platform will enable us to easily add functionality and service to our growing portfolio, without the need to rethink platforms."Cendyn will implement a guest intelligence solution utilizing data collected from multiple sources to provide a true, single profile of each guest. This visibility will enable every brand in the group to gain a clear understanding about the history and preferences of each guest in real time, regardless of how they booked."We are honored to be partnering with the prestigious Minor Hotels group. One thing that resonates with Minor Hotels is their drive to put the guest first in everything they do." said Charles Deyo, CEO & President of Cendyn. "Using Cendyn's fully integrated eInsight CRM solution will allow each of their five brands to harness their data to better understand their guests and improve how they engage and drive loyalty with them. Year on year, Cendyn's eInsight CRM customers continue to see increased brand loyalty from their guests which has led to significant return on investment for each of our clients. We look forward to seeing such growth with the Minor Hotels group."Using data to pave the way in how hoteliers communicate with their guests has revolutionized how they can learn more about their guests' interactions, drive direct bookings, maintain brand presence with their most valuable guests and stay competitive in their market. Cendyn's CRM and Loyalty Suite enables hoteliers to keep their guests at the forefront of what they do, and concentrate on providing exceptional, personalized customer service at all times.
Tuesday 25 July 2017 - Cendyn™ |
Urban Creation Implements ASSA ABLOY Hospitality Mobile Access and Locking Solutions at its New Stylish Student AccommodationsBristol, UK-based property developer, Urban Creation, has successfully implemented the ASSA ABLOY Hospitality Mobile Access solution at two of its new student accommodation sites. The Manor House and Charlotte's Rise, historic buildings converted by Urban Creation into stylish student residences, are now offering secure and convenient access through ASSA ABLOY Hospitality Mobile Access and VingCard Signature RFID door locks, allowing tenants to gain entry to their rooms and suites with a quick swipe of their mobile device.
Tuesday 25 July 2017 - Vingcard, an ASSA ABLOY brand |
Cendyn joins the Cloud Security Alliance Cendyn, the leading customer relationship management (CRM) and sales platform in the hospitality industry, has today announced they have joined the Cloud Security Alliance (CSA). This membership with the CSA reinforces Cendyn’s long-standing commitment and heritage with cloud and data security across all its products.
Thursday 20 July 2017 - Cendyn™ |
ALICE Continues Its Growth with Announcement of New Senior Sales Executive for the Southeast RegionALICE, the operations platform powering the world's best hotels, welcomes hotel technology sales veteran Adam Fractenberg as Senior Sales Executive for the Southeast region.
Thursday 20 July 2017 - ALICE |