What does 2018 and beyond mean for your hotel? A hotelier's focus is, and always has been putting the guest first, but what does that mean for the industry right now and over the next few years? We talked to hotel leaders and experts in the industry within Asia-Pacific to see what their plans were and how they were hoping to achieve their goals.

Con Questa, Holland's premier concierge & lifestyle service, has selected ALICE's concierge software to keep their growing team organized and aligned.

The Best Western Plus Gateway Inn and Suites, located in Aurora, Colo., takes extraordinary pride in serving countless guests visiting world-renowned medical facilities nearby including the University of Colorado Hospital, Anschutz Medical Campus, Fitzsimmons Medical Complex, Medical Center of Aurora, and Denver Children's Hospital. Nearly 40% of their guests are visiting medical centers in the community. Commonly, guests are patients themselves, visiting patients, health professionals, or medical students.

apaleo, the innovative Munich based company developing a flexible and scalable cloud PMS fully equipped with a 2-way API and a store that delivers pre-integrated apps for hotels looking to embrace the digital age, announced today that it will be in Berlin for ITB 2018 running 30-minute Setup Shows that will showcase how simple its next generation cloud PMS is to set up.

Leading global hospitality software business Guestline is continuing its European expansion with a launch into the German, Austrian and Swiss (DACH) market and the announcement of a new senior appointment. In advance of its attendance at ITB Berlin (Messe Berlin, March 7-11, 2018) the company has confirmed today Wolfgang M. Neumann will join as strategic advisor to the Guestline board, effective immediately.

With new hotel products and technologies emerging at a dizzying rate, hoteliers need a simple way to learn about the ones that can make meaningful improvements to the guest and staff experience. That's why Forbes Travel Guide introduced their Brand Official Program in 2017, designed to point the world's best hoteliers towards products and services worthy of endorsement. ALICE, the industry's leading Hospitality Operations Platform, was named the Guide's Official Staff Operations Technology Provider for 2018.

With nearly 50 properties in their portfolio, both independent and branded hotels, the Shaner Group made a necessary choice for their Newport Harbor Hotel & Marina to advance their revenue strategy from a manual structure to an automated system.

The global hospitality industry is doing a tremendous job of leveraging mobile technology to enhance the guest experience. What isn't being addressed is using the power of mobile to share real-time staff/hotel/brand/management company information with the 1.9 million front- and back-of-house hotel employees who don't sit at a desk or have a company email address. As such, Connie Rheams, named one of the most influential women in hospitality technology by HFTP (Hospitality Financial & Technology Professionals), is undertaking the biggest challenge of her career: serving as the new Vice President, Hospitality, for digital workplace app developer Beekeeper.

A white paper by SiteMinder and IDeaS Revenue Solutions has found that while hoteliers fear a future where their properties are run by robots, they believe artificial intelligence (AI) may be the key to delivering a highly-personalised guest experience.

KEYPR®, the leading cloud-based technology platform for the hospitality industry providing an integrated end-to-end experience for guests and staff through embedded and mobile devices, announced today that The Break Hotel will be implementing its expansive hospitality platform, marking KEYPR's first property in Rhode Island.