Guestline to showcase award-winning technology at HITEC AmsterdamLeading hospitality software business Guestline will be showcasing its award-winning technology solutions at HITEC Amsterdam this month, in addition to providing the latest updates on its product developments to visitors.
Tuesday 10 April 2018 - Guestline Ltd |
ALICE to Attend HITEC Amsterdam to Introduce its Suite of Guest Messaging, Staff Operations, and Concierge Technology Products to the European Market ALICE, the hospitality industry's leading operations platform, is officially launching in Europe and will be exhibiting its complete suite of hotel management and guest engagement products at this year's HITEC Amsterdam, April 11-13, at Stand 207. Click here to schedule a meeting with our team.
Tuesday 10 April 2018 - ALICE |
VENZA presents the GDPR Readiness SurveyWith the May 25, 2018 deadline for the General Data Protection Regulation (GDPR) rapidly approaching, VENZA is distributing a GDPR Readiness Survey and needs your participation.
Tuesday 10 April 2018 - VENZA |
The Set Hotels looks to the future and implements world’s leading hotel CRM platform, Cendyn eInsight, across their hotel groupThe Set Hotels, known for their modern take on grand luxury, is leading the trend for hoteliers across Europe with their decision to partner with Cendyn, the leading hotel CRM platform.Headquartered in London, ultra-luxury hotel group The Set owns and operates three iconic properties in Europe: Hotel Café Royal in London, Conservatorium in Amsterdam and Hotel Lutetia in Paris. With a unique, grand take on each property, The Set prides themselves as a group of hotels that puts the modern guests' needs and expectations at the heart of what they do.Martijn van Eijk, Director of Guest Loyalty & Retention commented, "We're extremely excited to be embarking on this partnership with Cendyn. As one of the most important aspects of what we do, we are looking at multiple ways in which we can leverage the data we have to help drive loyalty and guest retention, whilst ensuring it is managed and utilized in a secure and compliant way. In order for us to use this data in the right way and provide the best possible experience for all our guests, we need an engine to help power that, and that engine is Cendyn."Cendyn will implement a guest intelligence solution utilizing data collected from multiple sources, to provide a true, single source of truth for each guest. This visibility and accessibility will enable each property to gain a clear understanding of their guest history and preferences in real time. It will also keep their guests at the forefront of what they do and allow them to concentrate on providing exceptional service for every guest."We are honored to be partnering with The Set. We are always delighted to see hoteliers looking to the future and embracing technology that will enable them to drive success for years to come" said Charles Deyo, President & CEO, Cendyn. "Using data to pave the way for how they engage with their guests will revolutionize their approach and enable them to provide the experiences that the modern-day guest now expects. As a testament to their plans, our partnership will drive loyalty and brand recognition with every guest, no matter which channel they book through." Transparency and collaboration are at the core of how the team at The Set operates. With the decision to embark with CRM, they have allocated a team of CRM Discovery Experts who sit within each property. They are departmental experts who collaborate and share ongoing updates across the team to ensure a seamless implementation and ongoing commitment to their new approach at driving guest loyalty and retention.
Tuesday 10 April 2018 - Cendyn™ |
Otrum to launch room management app at HITEC AmsterdamOtrum, the leading provider of interactive TV and digital signage software solutions to the hospitality industry, is delighted to announce the launch of a comprehensive new staff mobile app at HITEC Amsterdam!
Monday 9 April 2018 - Otrum |
Frasers Hospitality Australia Deploys Infor to Deliver Seamless Mobile Experiences and Become a Paperless BusinessInfor, a leading provider of industry-specific cloud applications, today announced global hospitality operator, Frasers Hospitality, has deployed Infor HMS mobility solutions across its Australian properties as part of its digital transformation strategy.
Monday 9 April 2018 - Infor |
SALTO Systems adds popular XS4 Mini ANSI to MyLock online door customization toolSALTO has added the XS4 Mini ANSI lock to SALTO MyLock customization tool – allowing users to choose and see potential door configurations before purchasing. MyLock by SALTO is a unique interactive online tool that allows users to create a customized door and personalize options. Users can select a SALTO electronic lock model, door type, and choose from a broad range of colors, finishes, handles, and functions.
Thursday 5 April 2018 - SALTO Systems |
Concierge at your Fingertips: ALICE Partnered with Forbes Travel Guide to Bring First Text Messaging-Powered Concierge Service to the Forbes Luxury SummitALICE, the hospitality industry's leading operations platform, partnered with Forbes Travel Guide during their annual Luxury Summit, to create the event's first text messaging-powered concierge service. By offering the Summit's hundreds of attendees concierge service at the push of a button, ALICE demonstrated just how convenient and compelling text messaging with hotel staff is as a way to deliver a superior guest experience.
Thursday 5 April 2018 - ALICE |
Three New Members Join HTNG's Board of GovernorsHTNG introduces three new members to grow the direction-setting body of the organization: Marwan Al Ali of Jumeirah Group, Brian Kirkland of Choice Hotels International, Inc. and Yvette Vincent of Delaware North.
Wednesday 4 April 2018 - Hospitality Technology Next Generation (HTNG) - AHLA |
Las Vegas Hotel and Casino Hits the Operations Efficiency Jackpot When Using ALICELocated in the heart of downtown Las Vegas, the Plaza Hotel & Casino has selected ALICE's housekeeping and maintenance software, ALICE Staff, to sync together their interdepartmental communication to increase operations efficiencies and employee accountability. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering.
Tuesday 3 April 2018 - ALICE |