KEYPR®, the technology company whose enterprise cloud platform is the leader in guest experience and hospitality management, announced today it has partnered with The Wall Street Journal to seamlessly deliver the company's award-winning content to hotel rooms worldwide, via KEYPR's expansive platform.

Terra Verde, a leading provider of cybersecurity, risk, compliance and managed security services, and SkyTouch Technology, the provider of the most widely used cloud-based property management system, have joined forces to bring an innovative cybersecurity and compliance platform and managed solution to the hospitality industry.

Crave Interactive, the world leading developer of cloud-based digital guest service solutions for hotels, today announced that Secrets® St. James Montego Bay and Secrets® Wild Orchid Montego Bay in Jamaica have installed Crave T-Mini tablets.

Hotels use CRM to engage guests from the moment they book a room, throughout their stay, and on to every return visit. Every touch point along the way, from personalized marketing emails to confirmation to survey or post-stay offer, tells the guest, "We understand you, we value your business, and we're here to help." But CRM doesn't just happen naturally. Whether you work for an independent boutique hotel or a big-brand resort, you need a clear understanding of goals and responsibilities. You also need fast, reliable software that works quietly in the background, automating guest communications, collecting data, and building rich guest profiles.

Aptech Computer Systems announced Chartres Lodging Group, LLC and Kokua Hospitality, LLC have selected Aptech's suite of financial solutions; Execuvue Hospitality Business Intelligence, Targetvue, and PVNG to streamline the companies' data collection, analysis, forecasting, and reporting processes. Chartres Lodging Group, an investment and advisory company focused on the investment, asset management, and development of high-quality lodging assets, works in tandem with Kokua Hospitality, an independent hotel management company with a portfolio of independent and branded hotels throughout the mainland U.S. and Hawaii. The two San Francisco-based companies are pleased to join forces with Aptech, the leading provider of hospitality business intelligence, budgeting and forecasting, and enterprise accounting hotel software systems. Click here for more on Aptech's products and services.

ASSA ABLOY Hospitality, along with KEYPR®, is announcing the successful implementation of several innovative technologies at Hotel VIA in San Francisco. The first newly-constructed hotel in San Francisco since 2008, Hotel VIA has installed and is using ASSA ABLOY Hospitality's VingCard Essence electronic door locks, Visionline locking system and the ASSA ABLOY Hospitality Mobile Access solution, which is available to Hotel VIA guests through KEYPR's customized mobile concierge app.

With the vast amount of data we produce online, guests now expect hotels to anticipate their needs and desires. Unfortunately, too often personalization data simply sits there, getting stale, while nobody does anything with it.In this guide, you'll discover how to unlock the power of personalization data across the guest journey to drive revenues and guest loyalty.

Love them or hate them, the OTAs are here to stay. Smart hotels know they must take control of their data and deploy smart marketing strategies to lure guests to book direct, which provides the lowest cost per acquisition and builds customer loyalty.

Are you taking the right actions to make sure that your hotel's data is secure? There are security measures and standards in place to ensure that you and your guests aren't at risk, particularly when processing payments. Here are the details about these standards, what they mean for your hotel, and how to ensure that you are safe.

HTNG members have identified the need to shift from a compartmentalized, inefficient and redundant guest and staff communications paradigm to a platform-based approach that operationalizes service levels and delivers the following benefits: