Samsung Electronics America, Inc., and hotel operations platform ALICE today announced a new hotel management solution that uses smartwatches to improve staff communications, speed responsiveness to guests, and enhance customer service. With connected, LTE-capable smartwatches easily accessible on their wrist, hotel employees in key operations - such as housekeeping, maintenance, and bellman service - can manage customer requests and resolve incidents more quickly and efficiently across departments.

Volara, the voice-hub for the hospitality industry, and iRiS, the market-leading guest experience platform for the hospitality industry, today announced a partnership to engage guests across tablets, mobile devices and voice apps - creating a unique multimedium guest experience. The partnership will make it easy for guests to have instant access to the services of a hotel over their preferred medium - whether they are seeking a recommendation from the concierge, ordering food & beverage, arranging the delivery of an item they forgot at home, or requesting information about the hotel.

Springer-Miller Systems (SMS), the leading provider of guest-centric hospitality and spa management systems, is pleased to announce that Homestead Resort, has selected to return to Springer-Miller Systems. Previously a long-time SMS|Host customer, the property chose to test a cloud-based PMS solution but discovered that the functional requirements did not meet the needs of their resort operations.

ASSA ABLOY Hospitality, provider of advanced security technologies for the hospitality industry, announces the launch of its cloud-based access management system, Vostio. The first cloud-based system of its kind designed for the hotel space, Vostio is a maintenance-free and universally accessible system that requires no local servers, providing staff with a user-friendly solution that allows them to efficiently manage all areas of a property from any location.

Eleven, the pioneer in cloud-based guest Wi-Fi management software, enables hoteliers around the globe to deliver seamless connectivity that guests love. Their unprecedented growth in recent months is a testament to the value the hospitality industry places on improving guest connectivity.

In-room, distribution, messaging, reservations, revenue management, chat, operational… the list of technologies that occupy hoteliers these days could go on and on. Evaluating each technology is just as complicated. Does work with other systems that I am already using? This has been a key question, one that many hotels are still grappling with. Can my staff easily start using this technology? This question is especially relevant when evaluating property management systems, which often require months of complicated training. Will this technology set me up properly for the future? The list of considerations goes on, but one could argue that it all boils down to the technology's ease of use, both in terms of technical integrations and staff usability.

SkyTouch Technology, an industry-leading hotel technology platform, has joined the Amazon Web Services (AWS) Partner Network (APN) as a Technology Partner.

Monica Nichols, Director of Finance for Pinnacle Hotels says, "After 14 years in the hotel industry I have seen an incredible evolution in the hospitality business intelligence we utilize. Transitioning from basic financial statements to much more detailed variance and analytical reports has had a very positive influence on how Pinnacle manages and operates its properties. As a company, we now make much better decisions when it comes to budgeting and forecasting."

HAPI, a transformative new data streaming, integration and enrichment platform designed to solve the hotel industry's rapidly expanding data management challenges, has been credited with streamlining the industry roll out for STAYmyway, a disruptive new digital key solution that does not require lock replacement.

dailypoint™ today announced that they are partnering with TripAdvisor to offer their customer base an easy and powerful solution to collect guest feedback. The partnership involves a technology integration enabling hotel clients to automatically request reviews from guests following their stay.