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Free webinar: Your Data Security in a Post-GDPR World
One and a half months after the recent GDPR regulations went into effect, and we are all still in tact. No major shakeups and no doomsday scenarios that we were all dreading. Lucky for hotels, since many have realized that they are still not GDPR compliant.
Wednesday 11 July 2018 - dailypoint™

Beekeeper Improving Guest Service and Guest Satisfaction Scores at the Watergate Hotel
In addition to completing an extensive $200 million renovation, the iconic Watergate Hotel in Washington, D.C., is making a big investment in its employees by adding the Beekeeper digital workforce communication platform. With 280+ workers responsible for delivering the ultimate guest experience, the hotel needed game-changing technology to ensure that service standards were at peak performance and employee morale remained high. Beekeeper, the "Most Innovative Technology of 2018," was implemented as the primary internal communications channel for the property. It connects every single employee to relevant messaging about things happening at the hotel and to one another.
Tuesday 10 July 2018 - Beekeeper

Angie Hospitality to Participate in Industry Expert Tech Panel at NoVacancy Expo in Sydney
Angie Hospitality, developer of the world's first enterprise-class, cloud-managed interactive guest room assistant, built specifically for the hospitality environment, announces that its Head of Global Sales, Michael Vargosko, will participate in a "Tech Panel" educational session at the NoVacancy Accommodation Expo, taking place July 17th and 18th at the ICC Sydney Exhibition Centre in Australia.
Tuesday 10 July 2018 - Nomadix, Inc.

Silver Reef Casino Hotel Spa to Streamline Operations and Improve Guest Satisfaction with Agilysys Solutions
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that the Silver Reef Casino Hotel Spa has selected a number of Agilysys solutions to streamline operations at their property in Ferndale, Washington. The management team has chosen to implement Visual One®, InfoGenesis® POS and Eatec® to help drive operational excellence while improving the guest experience. The implementation will begin with Visual One Property Management System and later incorporate the two other solutions.
Tuesday 10 July 2018 - Agilysys, Inc.

Hotel Magnolia Adopts Latest Standards in Security and Guest Convenience with Implementation of ASSA ABLOY Hospitality Solutions
Hotel Magnolia, a luxury property located in a historic mansion in downtown Santiago, Chile, and winner of UNESCO's Prix Versailles 2017, has partnered with ASSA ABLOY Hospitality to implement state-of-the-art security and maximize guest convenience with the installation of VingCard Classic RFID door locks. Built in 1929, the property recently completed an extensive two-year long renovation. Hotel Magnolia's decision to install Classic RFID locks reflects management's goal of providing guests with the latest amenities, while maintaining its elegant and timeless design.
Tuesday 10 July 2018 - Vingcard, an ASSA ABLOY brand

Crave Interactive to Install In-room Tablets at the New EXchange Hotel Vancouver
Crave Interactive, the world leading developer of cloud-based digital guest service solutions for hotels, today announced it will install its award-winning Crave T-Mini tablets in the newly developed EXchange Hotel Vancouver.
Tuesday 10 July 2018 - Crave Interactive

Companies Attending the 2018 HTNG Asia-Pacific Conference
Hospitality Technology Next Generation (HTNG) announces companies registered to attend this year's Asia-Pacific Conference on 24-26 July at the JW Marriot, Macau.
Monday 9 July 2018 - Hospitality Technology Next Generation (HTNG) - AHLA

GDPR complaints are on the rise. Are you prepared? | By Michael Toedt
The GDPR deadline came and went without major shakeups and without the doomsday scenarios that we all were dreading. Is this all there is, or is it the calm before the storm?
Monday 9 July 2018 - dailypoint™

Cendyn is Europe's Leading Hotel CRM Technology Provider & Data Driven Marketing Agency 2018 as voted by prestigious World Travel Awards
Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as Europe's Leading Hotel CRM Technology Provider and Europe's Data Driven Marketing Agency, 2018. The prestigious World Travel Awards recognizes companies, organizations, and brands that push the boundaries of industry excellence."We are truly honored to have won these awards," says Charles Deyo, CEO & President at Cendyn. "The hospitality landscape is constantly evolving, so it is wonderful to see how many hoteliers are embracing this change and adopting technology systems, such as CRM and data-driven digital marketing, to improve how they engage with, and acquire their guests. We see that hotels that implement these technologies not only see more direct, higher yielding bookings but they are also able to watch those guests become returning, loyal guests."Cendyn's CRM Suite caters for every hotelier from large brand to small boutique properties. Using multiple integrations, Cendyn consolidates multiple data points from disparate data transactions to engage with travelers throughout the guest journey. Business rules-based automation combined with dynamic personalization and upsell opportunities drive revenue through multiple channels and helps hotels acquire new customers.eInsight CRM provides enterprise marketing automation and guest intelligence for multi-property/multi-brand hotels and Cendyn's Guestfolio CRM provides intuitive marketing automation and guest intelligence for boutique and independent hotels.Cendyn's unique Data-Driven Digital Marketing Suite enables hoteliers to learn about and target their most valuable guests more than ever before. By targeting the right guests, at the right time, with the right message, hoteliers are able to cut through the noise of the crowded hospitality industry with personalized multi-channel campaigns that showcase and drive awareness of your brand. Using data to pave the way in how hoteliers communicate with their guests has revolutionized how they can learn more about guests' interactions, drive direct bookings, maintain brand presence with their most valuable guests and stay competitive in their market. Cendyn's integrated Digital Marketing Suite and Hotel CRM Suite enables hoteliers to keep their guests at the forefront of what they do and concentrate on providing exceptional, personalized customer service at all times.
Wednesday 4 July 2018 - Cendyn™

Central Hotels in Dubai gears up for rapid growth with xnPOS and protel PMS from Xn protel Systems
Global hospitality management software company Xn protel Systems today announced that the newly opened 5-star Royal Central The Palm Jumeirah, Dubai, UAE (207 rooms, 6 F&B outlets) and the 5-star Canal Central Hotel Business Bay, Dubai, UAE (278 rooms, 4 F&B outlets) have both installed a protel property management and xnPOS point of sale system. The strong partnership between Central Hotels and Xn protel will see existing and new hotels within the group strengthening the brand through the creation and delivery of exceptional, personalized guest experiences.
Monday 2 July 2018 - Xn protel Systems

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