It’s Budget Season… Are You Ready?According to Hospitality Technology's 2018 Customer Engagement Technology Study, 65% of guests say they are willing to pay higher rates and are more likely to return to a hotel that offers access to the technology they deem important. Guests' technology demands for 2019 include having a hotel mobile app with a variety of features, the ability to check-in and out from a mobile device, and high-tech features available in guestrooms. However, travelers aren't the only people demanding better hotel technology.
Tuesday 18 September 2018 - INTELITY |
Infor Acquires VivonetInfor, a leading provider of industry-specific cloud applications, today announced it has acquired Vivonet, Inc., an industry leader in cloud-based hospitality solutions. The acquisition extends Infor's suite of solutions for hospitality with point-of-sale (POS) and inventory and procurement functionality for companies in the food service management, full and quick service restaurant, and hotel food and beverage micro-verticals.
Monday 17 September 2018 - Infor |
Guestline appoints Robert Gorby as Chief Marketing OfficerAward-winning global hospitality software business Guestline announces the appointment of Robert Gorby as chief marketing officer, effective immediately. Robert is the latest addition to the company's senior marketing team following its expansion and recent recruitment of a new product marketing manager.
Monday 17 September 2018 - Guestline Ltd |
HTNG Produces Fiber vs. Copper Cost Comparison CalculatorHTNG's Fiber to the Room Workgroup develops a comparison matrix to evaluate the key architectural differences between a legacy copper and fiber optic deployment.
Thursday 13 September 2018 - Hospitality Technology Next Generation (HTNG) - AHLA |
New Partnership Gives Cloudbeds’ Properties A Secure Payment Option in Latin AmericaSAN DIEGO — Cloudbeds and PayU recently partnered to offer a secure electronic payment processing solution to hospitality properties located in Latin America. Properties that activate this integration will be able to receive online payments from guests whether they pay with a local or international credit card.
Thursday 13 September 2018 - Cloudbeds |
New Agilysys DataMagine™ v8.7 Brings Administrative Enhancements and AutomationAgilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the release of DataMagine™ v8.7, the latest version of the company's comprehensive document management solution. The new version will include several enhancements to the administration of the system along with a variety of new functionality, automation and simplification.
Thursday 13 September 2018 - Agilysys, Inc. |
Building a tech stack based on what your guests need (rather than just using everything that's available) | By Margaret AdyDon't lie; you know you've done it. I sure have. The hotel breakfast buffet. You're so hungry and there's so much food. You want your money's worth. Each station looks better than the one before it, and those decorated plates piled with pancakes the size of your head make it all too delicious to pass up (I usually have these as my "dessert course"). How can you say no? Decision fatigue kicks in, your better sense of judgement goes out the window, and you go after that buffet like a boss instead of thinking about how you'll be in bed for the following three hours wishing you hadn't eaten all of the things.
Thursday 13 September 2018 - Apaleo GmbH |
Oliver Companies Goes Mobile: Installs Aptech PVNG Enterprise Accounting for 18 PropertiesAptech Computer Systems announced that Oliver Companies, Inc. upgraded its back office financial processes to PVNG Enterprise Accounting. Oliver Companies converted from Aptech's Profitvue® hotel accounting software to web-based PVNG to enable mobile system access to company financials and property performance reports. Oliver Companies is based in Duluth, MN. It operates 18 properties across eight states that fly flags from Hilton, IHG, Choice and others. Aptech is the leading provider of hospitality business intelligence, budgeting and forecasting, and enterprise hotel accounting software systems. Click here for more on Aptech's products and services.
Thursday 13 September 2018 - Aptech Computer Systems Inc |
Marriott Maracay Golf Resort Enhances Security with Adoption of ASSA ABLOY Hospitality TechnologyStockholm - September 12, 2018 - Marriott Maracay Golf Resort, a luxury property situated in central Venezuela, has partnered with ASSA ABLOY Hospitality to implement the latest industry standards in security access technology. With the installation now complete, property guests and staff can benefit from advanced security functionality with VingCard Signature RFID door locks, Elsafe Zenith electronic safes and the Visionline access management solution.
Wednesday 12 September 2018 - Vingcard, an ASSA ABLOY brand |
Cendyn has been nominated for four prestigious World Travel Awards 2018Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been nominated for four World Travel Awards; World's Leading Hotel CRM Technology Provider, World's Leading Data Driven Marketing Agency, World's Leading Hotel Sales Proposal Platform 2018 and World's Leading Hotel Event Management Platform.The World Travel Awards recognizes companies, organizations, and brands that push the boundaries of industry excellence."We are extremely honored to have been nominated across all these awards on a global basis," says Charles Deyo, CEO & President at Cendyn. "The hospitality industry is evolving at a remarkable pace and our software, that stretches across both marketing and sales departments within a hotel, is paving the way for their future. It's incredible to see the rate that hotels, large and small, are now adopting CRM and data-driven digital marketing, to improve how they engage with, and acquire their guests. Not only do we see an increase in uptake of these technology solutions, we also see continued growth and footprint in our Hotel Sales Suite solutions which are also used across the globe."This nomination follows Cendyn's win of Leading Hotel CRM Technology Provider in Europe and Leading Data Driven Marketing Agency in Europe and Asia 2018.Cendyn's CRM Suite caters to every hotelier from large brands to small boutique properties. Using multiple integrations, Cendyn consolidates multiple data points from disparate data transactions to engage with travelers throughout the guest journey. Business rules-based automation combined with dynamic personalization and upsell opportunities drive revenue through multiple channels and helps hotels acquire new customers.eInsight CRM provides enterprise marketing automation and guest intelligence for multi-property/multi-brand hotels and Cendyn's Guestfolio CRM provides intuitive marketing automation and guest intelligence for boutique and independent hotels.Cendyn's unique Data-Driven Digital Marketing Suite enables hoteliers to learn about and target their most valuable guests more than ever before. By targeting the right guests, at the right time, with the right message, hoteliers are able to cut through the noise of the crowded hospitality industry with personalized multi-channel campaigns that showcase and drive awareness of your brand.Cendyn's eProposal software allows hoteliers to respond to RFPs in minutes and seize their first-responder advantage to dramatically increase group bookings. Cendyn's award-winning eProposal is built to deliver personalized, media-rich RFP replies on a branded microsite. Real-time alerts of interactions with proposals also allow hotel sales reps to react immediately before their competition does.
Wednesday 12 September 2018 - Cendyn™ |