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The Big Creep: Limited-Service Hotels & Rising ADR | By Margaret Ady
We're all supposed to have a budget, no doubt. But it isn't always easy. Living expenses aside, there's Netflix and Spotify and Audible and Hulu and Strava and so on and so on. The costs don't look like much. Five bucks here per month. Twenty bucks there a month. But suddenly, they start to add up, and before you know it, it's month-end, your budget is blown, and you're eating packaged ramen for lunch.
Wednesday 21 November 2018 - Apaleo GmbH

Volara and Two Roads Hospitality Partner to Bring Voice-Based Guest Experiences and Staff-Facing Solutions to Motif Seattle, Thompson Seattle and Carmel Valley Ranch
Volara - the voice hub for the hotel industry - has been selected by Two Roads Hospitality as its official voice technology platform. Motif Seattle, A Destination Hotel, and Thompson Seattle are already live with Amazon's Alexa technology powered by Volara and Carmel Valley Ranch in Carmel Valley, Calif., will begin rollout later this month. Next year, fifteen of the company's lifestyle hotels will deploy Volara's software that enables voice-based conversations with guests to be managed in real-time on any of the leading natural language processing platforms.
Thursday 15 November 2018 - Uniguest

Sofia Hotels Management implements Cendyn’s eInsight CRM across their hotel group
November 15, 2018 - Boca Raton, Florida - Sofia Hotels Management, a Bulgarian hotel management company, has selected Cendyn to power CRM across their portfolio of hotels. Located in Bulgaria, Sofia Hotels Management is responsible for the development of the hotel portfolio of NIKMI JSC. Their portfolio includes Grand Hotel Sofia, Suite Hotel Sofia and soon to open, The Millennium Hotel.
Thursday 15 November 2018 - Cendyn™

Infor partners Artyzen Hospitality Group in improving hotel guest experience
Infor, a global leader in business cloud software for Enterprise and SMB companies, today announced the successful implementation of Infor Hospitality Management System (HMS) and Infor SunSystems financial management at three hotels in Beijing, Nanjing and Shanghai managed by Artyzen Hospitality Group (AHG), which delivered improved guest experience.
Wednesday 14 November 2018 - Infor

mi-pad Queenstown Opens Hotel Doors with ASSA ABLOY Hospitality Mobile Access and VingCard Allure
mi-pad Queenstown, a newly opened property in Queenstown, New Zealand, has bolstered its reputation as the country's first smart hotel with the implementation of ASSA ABLOY Hospitality Mobile Access. Installed along with VingCard Allure door locks, the digital key platform provides guests with a seamless arrival experience that allows them to use personal smart devices as a room key.
Tuesday 13 November 2018 - Vingcard, an ASSA ABLOY brand

Cloud5 Communications Partners with Roxy Speech-Enabled Concierge
Cloud5 Communications, hospitality's leading communications technology and services platform, today announced a partnership with Roxy, the speech-enabled device that provides fully customizable in-room hotel concierge services. This partnership is one of the first to combine a virtual assistant and a hospitality cloud-based PBX system, enabling hotels to reduce the number of necessary devices in their rooms and enhance guest experience.
Tuesday 13 November 2018 - Cloud5 Communications

Hapi Expands Management Team with Appointment of Jonathan Reynolds as Head of Product Strategy
Hapi, a transformative new data streaming, integration and enrichment platform designed to solve the hotel industry's rapidly expanding data management challenges, has appointed Jonathan Reynolds as Head of Product Strategy for the company. With a successful 18-year career in the global hotel technology industry, Reynolds brings extensive expertise in data management, systems and integration from both his experience as a hotelier and his proven track record leading product strategy and go-to-market for some of the industry's most prominent technology providers. In his new role, Reynolds will be responsible for building and implementing the product roadmap for delivering the Hapi platform to the marketplace, through close collaboration with the executive team, product owners, developers and customers.
Tuesday 13 November 2018 - HAPI (Data Travel, LLC)

IDeaS Helps RLH Corporation Redefine Revenue Strategy, Transform Its Business
Tweet This: How do you #DisruptHospitality? @RLHCo relies on @IDeaS_RevOpt to break with tradition and adopt #RevenueManagement as strategy
Tuesday 13 November 2018 - IDeaS a SAS company

The Haley Hotel Rolls Out OpenKey’s Mobile Key Technology with a Bang
DALLAS, TEXAS (November 13, 2018) - The Haley Hotel, located in Santa Barbara, California, unveiled their newest partnership with OpenKey, the industry standard for universal mobile access in hotels. The innovative technology provides hotel guests with powerful features on their personal smartphone. Guests can check-in and check-out remotely, receive a room assignment, hotel directions and Wi-Fi codes, and easily access their room and common area doors all from their mobile device.
Tuesday 13 November 2018 - OpenKey

Is ‘Voice’ in Travel All Talk? Volara CEO Speaks Out at Phocuswright Conference in Los Angeles
Los Angeles — November 12, 2018 — 2018 has been a big year for voice technology as smart speaker ownership surged in the U.S. and "Alexa for Hospitality" marked a rare travel-specific play by Amazon. At the 2018 Phocuswright Conference here, Volara CEO David Berger will answer the question: "Is Voice in Travel All Talk?" A serial entrepreneur, early Bitcoiner, global executive, and recovering lawyer, Berger will share his vision for context driven, identity optional, voice first, experiences across the travel journey.
Monday 12 November 2018 - Uniguest

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