IDeaS Revenue Solutions, the leading provider of revenue management software and advisory services, is pleased to announce one of Europes most historic hotels, the Grand Hotel Baglioni, has chosen IDeaS G3 Revenue Management System (RMS)to optimise revenue performance across its 192-room property.

PITTSBURGH - Aptech Computer Systems announced that Urgo Hotels & Resorts implemented the Targetvue Budgeting and Forecasting system to standardize budget control processes throughout its portfolio. Urgo provides management for international brands including Marriott and Hilton as well as independent properties across major markets in the U.S., Canada and the Caribbean. Aptech is the leading provider of hospitality business intelligence, budgeting and forecasting, and enterprise hotel accounting software systems. Click here for more on Aptech's products and services.

As we've witnessed the rise of social media transform tech and business leaders into celebrities in their own right, having a visible and empathetic corporate leadership team will continue to hold strategic importance for the hospitality business in 2019. As millennials climb in their careers and have more disposable income to spend on travel, executive hotel staffers should be prepared to branch out with new initiatives that will capture the unique social media-fueled zeitgeist of this generation.

The Perry Hotel Key West has chosen ALICE to optimize staff communication and enhance the level of guest service at the highly-rated property in Key West, Florida. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. Last year, ALICE acquired concierge software provider GoConcierge to augment its technology and customer service offering.

VENZA has announced a new partnership with Chicago-based TraknProtect, a move designed to provide hotels with safety buttons and ongoing employee training in one easy-to-use system. This development comes as legislation strengthening sexual harassment policies in the hospitality industry has become widespread and the American Hotel and Lodging Association (AHLA) and its major hotel members (including Hilton, Hyatt, IHG, Marriott and Wyndham) have announced plans by 2020 to provide employee safety devices to all staff that directly interact with guests.

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the newly-opened music venue 172 in the Rio All-Suite Hotel and Casino has selected rGuest Pay and InfoGenesis POS to help manage their operations. The new venue, which provides its patrons access to artists in an intimate, up close and personal setting, will implement rGuest Pay to secure financial transactions and InfoGenesis POS to optimize guest service.

New York and Concord, N.H. — December 4, 2018 — When The Hotel Concord opened its doors in August, Volara - the voice hub for the hotel industry - was there to ensure that guests' experiences are memorable and engaging. By equipping every room in the boutique hotel with a custom branded Volara-powered Amazon Echo Dot, guests are speaking requests in their rooms and staff are acting on those requests instantly. Located on the fourth and sixth floors of the Capital Commons building, as well as a portion of lower floors for the hotel's lobby and fitness facility, The Hotel Concord is the first in New England to engage travelers with this market leading voice technology.

DALLAS, TEXAS (December 4, 2018) - OpenKey, the industry standard for universal mobile key in hotels has announced a new alliance with Infor, a global leader in business cloud software for Enterprise and SMB companies. This alliance will allow customers to maximize OpenKey utility from within Infor's HMS platform, utilizing the efficiency of automated mobile key delivery. OpenKey can be found in 50 countries on six continents and recently opened a second office in Shanghai, China.

Infor, a global leader in business cloud software for Enterprise and SMB companies, today announced that international hospitality group, PPHE Hotel Group, operator of the Park Plaza Hotels & Resorts, art'otel, Arena Hotels & Apartments and Arena Campsites brands, has selected Infor SunSystems. As part of an international expansion programme, the application is designed to help standardise reporting across each of the group's properties and management companies.

In 2019, hoteliers should prepare for a strategy shift in the realm of internal communications. This year we will begin to see how mobile, real-time communication platforms positively impact company culture, team morale, and customer experience all at once. Team communication apps optimized for mobile let users collaborate remotely via peer-to-peer messaging or communication streams, conveying ideas in seconds.