“Economic fallout from the pandemic has created a widening gap between the high expectations of guests and the economic realities of hotels,” the Cloudbeds team observes in the newly released book, More Reservations, Happier Guests. “Automation has the potential to fill that gap. The question is, how can hotels leverage automation to enhance the guest experience rather than detract from it?”

Experience SALTO Systems connected electronic access control solution by stepping into a 3D Virtual Reality hospitality world at the annual Hospitality Industry Technology Expo & Conference (HITEC) to be held later this month in Orlando.

Data reveals transient average daily rate achieved on room bookings globally has increased by 11% over 2019 with the majority of hotel bookings still being made within a week of travel. With two years of summer holidays lost to COVID-19 restrictions and uncertainty, there is huge pent-up demand for travel as we enter the 2022 summer season. It is expected to be the busiest since the pandemic began, and hoteliers need to anticipate and be prepared for the demand amidst ongoing challenges amplified by the pandemic. According to Amadeus’ Demand360® business intelligence data, hotel reservations have been on par with pre-pandemic 2019 booking levels since March this year. April 2022 was the first month to surpass 2019 occupancy levels and continued to climb in May hitting a new high of 63%, compared to 60% in May 2019. High performing countries like the US saw occupancy levels of 68% for the month, 7% above 2019’s performance, while Canada reached 64% occupancy in May, 8% higher than the same time in 2019. Forward looking on-the-books data tells a similar story globally with the summer months of June, July, and August currently tracking just 1% off 2019 levels. For true insight however, occupancy has to be considered alongside a persistently short booking window (number of days travelers are booking in advance of their trip). This data shows that the significant majority of trips (54%) are currently being booked 0-7 days before travel, which means that hotel occupancy rates currently recorded for the summer months could increase significantly. In the case of the US travel market, 55% of bookings are made less than a week prior to travel. Europe is generally slightly more predictable with over a third of bookings (France 33%, Germany 35%, Spain 36%, and UK 39%) made within 0-7 days. With high demand, the transient average daily rate (ADR) hoteliers are able to achieve has been building steadily from a global low of $83 in April 2020. According to forward looking Amadeus data for June, July, and August 2022, the worldwide average ADR is $200 which is just over 11% higher than in 2019 where the average ADR was $180 for the same months. Individual countries are seeing high room rates over the summer, with France forecasted to hit an ADR of $428 in July 2022, which is a 29% increase on 2019 rates. Remaining restrictions are still influencing where travelers are originating from. Hoteliers, destination management organizations (DMOs), and travel sellers are tracking Amadeus data closely to understand which countries are booking the most flights to their markets, and where additional marketing could help drive demand. According to Amadeus air booking data as of June 4th, 2022, the US leads all countries in top inbound flights for the forthcoming summer months, followed by the UK, France, Germany, and then Canada. Amadeus car rental data as of June 3rd, 2022 also shows worldwide demand increasing this year, with 33% more bookings made for the months of June, July, and August compared to the same time in 2021. Rental lengths are also up in 2022 over 2021 (6 days vs 5 days on average), with a higher average daily rate of $102 vs $92. Based on 2021 performance for the summer travel season, 54% of bookings were made within a week of travel, which provides significant opportunities for car rental volumes to grow. Katie Moro, Vice President, Data Partnerships, Hospitality, Amadeus comments: “We’re proud to showcase the most comprehensive historical and forward-looking travel data available on the market today, which will be instrumental in helping the travel sector strategize and prepare for a welcome summer surge. The data clearly shows the proportion of travelers that are booking in the last 7 days before travel, for example, which should give hoteliers the confidence to keep their room rates steady and not be tempted to drop them to attract more business.” Francisco Pérez-Lozao Rüter, President, Hospitality, Amadeus says: “It is fantastic to see the revival of travel that is underway. We will continue to work closely with our hotel partners to ensure they have the technology and insights they need to deliver excellent guest experiences in the face of continued labor shortages and last minute bookings. This is where technology plays such a crucial role in helping hoteliers manage daily operations as efficiently as possible.” Having access to real-time market insights allows hoteliers and DMOs to target travelers at the right time, at the best rate, in order to rebuild their businesses. For more details on summer travel trends, such as hotel occupancy, ADR, booking windows, top inbound flights and car rentals in the US, Canada, UK, France, Germany, and Spain, as well as a worldwide overview, please visit our website. Notes to the editors: About Amadeus’ Demand360® Amadeus’ Demand360® provides hoteliers the deepest level of market occupancy insight, including two years of historical and one year of forward-looking on-the-books data from over 30,000 data providers, enabling users to compare performance against their competitive set, identify new trends, and make the most informed revenue strategy decisions possible.

Consumer culture in every industry has become increasingly digital, representing a fundamental force to drive how business operations have shifted. As a result, the evolving role of the restaurant point of sale solution has only increased in importance in our current age. This has taken many forms, from the way that guests engage with an offering via restaurant POS technology, to the way that solutions have played a role in determining overall business strategy.

IDeaS, a SAS company, the world’s leading provider of revenue management software and services, announced today that Swire Hotels has selected its G3 Revenue Management System (RMS) to unify its group approach to revenue management across a portfolio of seven hotels globally.

In the world of hospitality, HITEC has become a household name. One of the most anticipated events of the year, HITEC is the world’s largest and oldest hospitality technology event, which brings together the brightest minds and most innovative technologies from around the globe. Over the course of a few days, event attendees are invited to engage in top-notch educational opportunities, networking events, world-class panel discussions, exciting product demonstrations, and so much more. And of course, this year TraknProtect is also a major sponsor for the HITEC Opening Party presented by VENZA and CyberTek: An Evening at SeaWorld Orlando on June 27th from 6:00 — 11:00 p.m. with ticket proceeds directed towards hospitality scholarships.

Shiji, the global hospitality technology innovator, has today announced that Wolfgang Emperger recently joined the company as Senior Vice President in a newly created role that combines the regions of Europe, Africa and the UK & Ireland together.

Shiji, the global hospitality technology innovator, has today announced that Wolfgang Emperger recently joined the company as Senior Vice President in a newly created role that combines the regions of Europe, Africa and the UK & Ireland together.

By equipping Resorts World Las Vegas team members with real-time, accurate information, they are better equipped to solve problems and provide superior customer service; Visit Beekeeper at HITEC Orlando in Booth 2718 June 28 to 30 at the Orange County Convention Center.

Crave Interactive, a global leader in digital guest experiences; today announced the extension of its award-winning mobile solution to allow the consolidation of all digital hotel services into a single customised QR code guest portal.