Amadeus and Shiji partner to offer hotels a complete hospitality technology suiteAmadeus and Shiji will expand their agreement to promote and facilitate the licensing and referral of each other’s best-in-class solutions, offering hoteliers a more comprehensive end-to-end portfolio. This includes industry-leading products such as Shiji Daylight PMS, Infrasys POS, Amadeus HotSOS, Amadeus Delphi, Amadeus iHotelier and Amadeus Central Reservation System (ACRS) among others.
Monday 15 September 2025 - |
Luxury meets technology: Pan Pacific London adopts Shiji’s Infrasys POS to elevate service across multiple F&B venuesShiji, the global hospitality technology leader, announced today the successful go-live of Infrasys POS at Pan Pacific London, following a rapid and efficient implementation. The installation spans 8 outlets, 11 workstations, and 19 tablets, delivering a flexible, guest-focused platform designed to support the luxury hotel’s diverse food and beverage operations.
Thursday 11 September 2025 - |
The On-trip Experience: How Travel Purpose, Culture and Identity Shape Guest Expectations | By Peter WatersTravel is one of my greatest joys in life – each journey leaves me energized and inspired. I love the human touch: being greeted by hotel staff, chatting with someone who can answer questions, and feeling genuinely welcomed. But when I travel for business, efficiency is everything. I’m often moving fast, focused solely on getting to my room and connecting to Wi-Fi as quickly as possible.
Wednesday 10 September 2025 - Amadeus Hospitality |
Navigating the Next Frontier of Social Commerce in HospitalityThe launch of TikTok Go, in partnership with Booking.com, is a moment hoteliers cannot ignore. TikTok users can now book hotels directly within the app, enabling content creators to earn commissions when their followers make reservations. It is not just another marketing channel; it is a blueprint for the future of hospitality distribution. We covered the topic some years ago, but at the time, we were explaining how social commerce in China has become a new direct booking channel. It appears that TikTok is adopting an OTA-first approach, rather than basing it on the Chinese model.
Wednesday 10 September 2025 - Shiji Group |
The Sense Experience Resort Selects IDeaS G3 RMS to Accelerate Strategic Growth and Elevate Luxury HospitalityIDeaS, a SAS company and the world’s leading provider of hospitality revenue management software and services, today announced it has been selected by The Sense Experience Resort, a five-star luxury property with a distinctive concept rooted in sensory design, curated local experiences and a deep connection to nature located directly on the beach in Follonica, in the heart of the Maremma Tuscany, facing Elba Island. The Sense has chosen IDeaS G3 Revenue Management System (RMS) to power its next phase of growth.
Wednesday 10 September 2025 - IDeaS a SAS company |
Scandic Hotels Signs First Enterprise Agreement for Amadeus Agency360® in ScandinaviaTransformative travel technology provider Amadeus has signed a new agreement with the largest hotel chain in Scandinavia, Scandic Hotels, to deploy Amadeus Agency360® Enterprise Solution. The travel intelligence software, which tracks all travel agent bookings from the industry’s three major global distribution systems (GDSs), will offer the hospitality brand unprecedented insight.
The agreement marks the first enterprise adoption of Agency360 in Scandinavia and will significantly enhance the ability of the hotel group to analyze and act on travel agency data across its portfolio of 280 properties in 6 countries.
Aaron Angert, Vice President of Sales, Scandic Hotels, says: “With Amadeus Agency360, we gain a deeper perspective on our extensive hotel portfolio. As the leading hotel operator in the Nordics, having access to detailed and relevant data is essential. The ability to analyze bookings by owner, property category, and region provides us with actionable insights to help drive profitable demand and improve productivity.”
The enterprise edition of Amadeus Agency360 selected by Scandic Hotels provides 12 months of forward-looking data and historical insight over a 24-month period, deepening understanding of corporate and agency performance. It is part of a suite of innovative solutions from Amadeus, as the company continues to build on the platform that transforms the travel industry.
With the most granular data on the market, Amadeus Agency360 will allow Scandic Hotels to assess performance with key travel agencies working with the group, making it possible to target the most valuable opportunities.
Jan Tissera, Head of International Hospitality, Amadeus, adds: “Scandinavian hospitality is defined by innovation and our partnership with Scandic Hotels offers an excellent illustration of that. Amadeus Agency360 sits at the center of the travel ecosystem and shares insight from across the industry’s largest GDS providers. The solution will provide the brand with vital forward-looking data, allowing for timely, strategic decision making.”
Thursday 4 September 2025 - Amadeus Hospitality |
How Hotels Can Win in the AI-Powered Discovery Era: SEO, Reviews & Authenticity | By Jessica KurtzReviews may serve as the new “trust badge” distinguishing genuine guest experiences from SEO-driven marketing noise. AI-powered hotel discovery is reshaping the way travelers search, evaluate, and ultimately book accommodations. Due to generative AI and large language models (LLMs) drawing from multiple data sources, guest reviews have emerged as the most reliable source of truth. They are not just influencing human decision-making but actively shaping what AI presents to potential travelers. Hotels that master the art of review-driven content, reputation management, and SEO optimization will secure long-term visibility in the age of AI-powered hotel discovery.
Wednesday 3 September 2025 - Shiji Group |
RateGain Introduces Hospitality Industry’s First MCP Integration for Booking Engine, Usable with Claude and Other AI AssistantsRateGain Travel Technologies Limited (NSE: RATEGAIN), a global provider of AI-powered technology solutions for the hospitality and travel industry, today announced the introduction of the industry’s first Model Context Protocol (MCP) integration for its Booking Engine, available within Claude and other AI assistants.
Tuesday 2 September 2025 - RateGain Technologies Limited |
Shiji Daylight PMS selected by MGM Grand Paradise to power operations at two of Macao’s most iconic resortsShiji, the global hospitality technology leader, is proud to announce that MGM Grand Paradise has selected Daylight PMS, Shiji’s next-generation cloud property management system, to power operations at its flagship resorts in Macao: MGM Macau and MGM Cotai. Large-scale integrated resorts like such as these MGM locations welcome thousands of guests daily and operate with the highest demands for functionality, stability, and data security. Daylight PMS is designed to meet these needs with enterprise-grade scalability, a cloud-native architecture, and advanced guest-centric features. By centralizing operations and ensuring seamless integrations across the resorts, Daylight PMS will support MGM’s commitment to delivering world-class experiences.
Friday 29 August 2025 - Shiji Group |
Shiji and HyperGuest partner to expand global hospitality distributionShiji Horizon Distribution, a global leader in hospitality content distribution, has announced a strategic partnership with HyperGuest, the innovative B2B hospitality distribution platform. This integration enhances real-time connectivity across the travel ecosystem, enabling Shiji’s hotel partners to tap into new demand sources, increase direct bookings, and scale their distribution more efficiently.
Thursday 28 August 2025 - |