One of the most exciting and sometimes intimidating aspects of the hospitality industry is how fluid it is, how it responds to what’s happening in both local and global markets and to the shifting consumer expectations that influence them. In the same way, the industry has been and will continue to be driven by innovation to meet guests where they are – balanced by ensuring stability and trust.

Infor®, the industry cloud company, today announced that Rosen Hotels & Resorts, one of the most respected names in the hospitality industry with seven properties in the Orlando destination market, will partner with Infor to implement key back-of-house hospitality solutions. That includes automating critical business functions like financials, human resources, talent, analytics and workforce management.

Amadeus, a global leader in travel technology, with its unique ability to track forward-looking hotel occupancy in major markets around the world, is seeing a positive trend in U.S. hotel bookings for the Thanksgiving holiday. Amadeus’ Demand360® business intelligence data shows that as of November 3, 2022, U.S. occupancy for Thanksgiving week is at 29%, pacing 1% higher than 2019 (pre-pandemic) levels.

Mark Scott, General Manager Canada at Shiji Group, draws from his 20+ years of experience in Food and Beverage and in the Computer Software Industry catered to F&B to speak to Insights about how the pandemic has changed the F&B landscape, especially with regards to the adoption and use of technology, even offering some predictions on future solutions.

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software solutions that deliver High Return Hospitality, today announced it is bringing its Agilysys Hospitality Cloud solutions to the Middle East. While Agilysys previously has cultivated customers in the region through its Europe, Middle East and Africa (EMEA) operations in the United Kingdom, the company now has hired Hussein Tawalbeh, an executive whose hospitality expertise comes through a 20-year career in the region, to lead Agilysys’ Middle East and North Africa (MENA) operations from Dubai UAE.

ASSA ABLOY Global Solutions with its commitment to staying ahead of the latest security technology trends, has announced the successful upgrade of its VingCard Classic locks at the JW Marriott Bucharest Grand Hotel to now feature both Mobile Access and advanced RFID security capabilities. A 5-star property situated in the heart of Romania’s capital, JW Marriott Grand Hotel Bucharest’s decision to upgrade its locks to VingCard Classic RFID + BLE ensures that its guests can minimize germ risks while providing peace of mind and maximized convenience.

Quore, the leading provider of workflow management and productivity tools for hotels, celebrated its 10th anniversary and passed the milestone of 5,600 hotels served. What started with one hotel in Franklin, Tennessee, has now expanded to include hotel properties in all 50 states and 35 countries, from smaller independents to resorts and large properties. Quore’s success over the past decade is based on its ability to offer specialized, cloud-based services, applications, and programs to help customers navigate business operations through periods of growth and adversity. This includes helping limit risk, increase accountability, and ensure internal teams are focused on providing the best guest experience possible.

Bringing together hoteliers, innovators, and thought leaders to reshape the hospitality industry, HIGH5 covered hot topics like alternative accommodation concepts, tech-enabled operators, customer data privacy, or the latest real estate developments.

Infor®, the industry cloud company, today announced that Louisiana State University Shreveport (LSUS) has partnered with Infor Hospitality to create frictionless experiences for students and faculty on its campus through mobile ordering with Infor OrderNow and traditional point-of-sale (POS) terminals. With students frequenting the dining areas every day, Infor Hospitality will deliver the tools needed to create the best possible platform to serve guests with efficiency, accuracy, and timeliness.

Shiji, the global hospitality technology innovator, has announced the appointment of Kiyoshi Sasamine as the General Manager for Japan, to continue the rapid growth of Shiji technology in the region.